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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3030 reviews 72%
4 star 670 reviews 16%
3 star 124 reviews 3%
2 star 196 reviews 5%
1 star 214 reviews 5%
Review Us
Joseph K.
4 out of 5
8/18/2020
Did their best to get the job done in a tight window!
Nicole N.
1 out of 5
8/18/2020
My husband made the appointment to have a car pick up and rental car to be dropped off. We did a no contact pick up and I called the dealership About 25 minutes after my car was picked up to ask Where the car was left for me and they stated they didn’t leave me a car.
Donna V.
2 out of 5
8/18/2020
No communication and poor documentation
Joerg R.
5 out of 5
8/18/2020
VW, Fred Beans, Job well done again! As always.
Roy H.
5 out of 5
8/18/2020
Thank you for your service. Roy
Bruce F.
5 out of 5
8/18/2020
Mark Rios always goes above and beyond to deliver the best service. An outstanding representative for Fred Beans.
Anne H.
4 out of 5
8/18/2020
Mike was very professional and thorough in explaining what was cost and recommended maintenance. Will be back.
Michael C.
5 out of 5
8/18/2020
Very professional and courteous
Steven R.
2 out of 5
8/18/2020
I actually called the GM who pushed me back off to the service manager. I have been a loyal Fred Beans client for service but will never again use this location.
Bahiyyah T.
5 out of 5
8/18/2020
Marc was very kind and sufficient to all of my needs. I appreciate your service.
Kristinia H.
5 out of 5
8/18/2020
Everyone was in touch with me throughout the whole process and my car looks great. Thank you so much
LARRY D.
4 out of 5
8/18/2020
Great guys, always willing to help, no matter what the issue. Thanks ????????. My car is running great. Just kick it and I am gone. No longer shakes at 80!!!????
Andrea S.
2 out of 5
8/18/2020
MY AC IS NOT WORKING!!!
Dyken S.
5 out of 5
8/18/2020
Thanks for the really good service
RICHARD J.
4 out of 5
8/18/2020
service was/is excellent! my problem is I keep complaining that I CANNOT take the surveys because your url won't open on my computer. This has been a two year loss for you as I would rate your service 5 stars Use this format for the survey's
Allen C.
5 out of 5
8/18/2020
Handled very well by the service team and Donna!
Leo S.
4 out of 5
8/18/2020
Mr Scott was very helpful and helped me out with the bill
Christopher A.
4 out of 5
8/18/2020
He is always up front and honest with what the car needs , and also recommends be done . I like that . Turner Kia is not so pleasant , and lost all my business to Fred Beans Kia ..
John L.
5 out of 5
8/18/2020
Jesse was very helpful.
Kevin M.
5 out of 5
8/18/2020
Very satisfied from start to finish.

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