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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3030 reviews 72%
4 star 670 reviews 16%
3 star 124 reviews 3%
2 star 196 reviews 5%
1 star 214 reviews 5%
Review Us
Andrew V.
5 out of 5
2/1/2020
It is reassuring that they use the same mechanic on my vehicle. It is like going to the doctor knowing you will have the same physician treating you.
Edward F.
5 out of 5
2/1/2020
Ok
TIFFANIE F.
5 out of 5
2/1/2020
Jon Williams took care of me full heartedly. Customer service nowadays is very rare but Jon is all about making his customers number one. It took three times to make my car right. I could have lost my cool but Jon’s reassurance and positivity made me believe I was going to be taken care of. Jon kept his promise and made my situation right!! Thank you!
MARIANNE W.
5 out of 5
2/1/2020
Mike was great!!
Gregory H.
5 out of 5
2/1/2020
Love Beans!
Patricia A.
3 out of 5
2/1/2020
I was disappointed that I couldn’t get my car washed.
Philip S.
5 out of 5
2/1/2020
Thank you for the great service! Great job by the service department.
Vlad S.
5 out of 5
2/1/2020
Very professional
SUSAN B.
5 out of 5
2/1/2020
Above and beyond fantastic!!!!
Fallon C.
5 out of 5
2/1/2020
The gentlemen who helped me was very professional, kind, and organized.
WILLIAM F.
5 out of 5
2/1/2020
Brakes done quickly and efficiently. Jesse was terrific—courteous and very helpful.
Dovetail Group.
3 out of 5
2/1/2020
The service dept was great. Your automated system for notifying customers about their vehicle being ready ****!
Angela B.
5 out of 5
2/1/2020
Theresa was incredibly kind and helpful during my visits.
DOROTHY S.
5 out of 5
2/1/2020
All the staff at Fred Beans VW are the best! Thanks so much for taking care of my car.
Elaine L.
5 out of 5
1/31/2020
Great Customer Service
Gwen B.
3 out of 5
1/31/2020
Car was a day late and tires were not rotated.
JOSEPH B.
5 out of 5
1/31/2020
Charles is very good - explains things erll - does what he says he will do. I liked the Uber too - made my day easier!
JANET L.
5 out of 5
1/31/2020
Everything was handled professionally.
Carol K.
5 out of 5
1/31/2020
Jay is terrific. He explained everything and called with updates and completion info.
Geraldine D.
5 out of 5
1/31/2020
I was kept up to date on services and costs before and during servicing. Everyone was helpful and professional. Thank you!

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