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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3030 reviews 72%
4 star 670 reviews 16%
3 star 124 reviews 3%
2 star 196 reviews 5%
1 star 214 reviews 5%
Review Us
Denise H.
5 out of 5
2/8/2020
Great customer service always friendly and very helpful.
Valerie S.
5 out of 5
2/8/2020
courteous, timely, worked to resolve my concern and addressed my request.
Ryan H.
5 out of 5
2/8/2020
Jack was great! Always helpful and very nice.
James W.
5 out of 5
2/8/2020
Sara was terrific
LEE S.
3 out of 5
2/8/2020
I travel past two Ford dealerships to work with Jay and Fred Beans. I wouldn’t have it any other way.
Margaret B.
5 out of 5
2/8/2020
The service was amazingly quick, I was waiting while they inspected my vehicle and I was out in 30 minutes
Robert O.
5 out of 5
2/8/2020
My service was completed on time. I received help linking my cell phone. All employees were courteous and willing to help.
Steven S.
5 out of 5
2/8/2020
Mike was an absolute pleasure to deal with. He kept me informed all along the service process and made sure to answer any and all questions I had. I have never had a better vehicle service experience in my long history of vehicle ownership. He is an absolute asset to your company and deserves a raise !!!!
ANTONIO L.
5 out of 5
2/8/2020
Michael was just wonderful! Great customer service, great communication, very professional. Thank you so much. Kudos to Mike!
MARK H.
5 out of 5
2/7/2020
The team at FB of Newtown delivers excellent customer service!!
CHRISTOPHER W.
5 out of 5
2/7/2020
Joey is good people. Great Customer service. Give that kid a raise.
Jim C.
5 out of 5
2/7/2020
Very friendly service by the team.
J H.
5 out of 5
2/7/2020
Everybody is courtious warm and on time. everything was explained very well and we worked together to make this a good experience and that other guy George well he is a great asset to the orginazation
FRANK B.
5 out of 5
2/7/2020
Very pleased wit the customer service! You made our day????????
PAULO P.
5 out of 5
2/7/2020
professional and efficient service. Thank You!
David L.
5 out of 5
2/7/2020
Very helpful and strong employee.
Andrew S.
1 out of 5
2/7/2020
This dealership is awful, just worried about sales and not the customer experience
DAVID Z.
5 out of 5
2/7/2020
Excellent service ad usual!
Solomon S.
5 out of 5
2/7/2020
Great service. Very professional. Very satisfied.
Richard B.
1 out of 5
2/7/2020
The car was not washed and the tires were not properly inflated. Other tan that the service advisor was fine.

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