Very courteous and professional service with a focus on making the experience a pleasant one.
This process inspires confidence in the quality of work, service and attention to the needs of the client.
Kept well informed...thanks
Thanks so much for taking care of my car today. It looks great.
I had odd problems with the Edge trans. At first blush it seemed like it was just "breaking in". After the service dept. dug a little deeper, there was a tech bulletin on my problem. It wasn't my imagination. They reprogramed the trans and I believe they fixed the problem. Fingers crossed.
Always pleased with the service team!
Rick Balukas
Andy was great!!
Nice guy and good service team
Nicely run dealership.
I already went through that and bought a Jeep Cherokee from your organization on February 5, 2020.
I was more than satisfied with Jimmy Perkins as service advisor and I hope I can continue to work with him when I bring my Jeep Cherokee in for service? He is an excellent service advisor because he listens and keeps me informed on progress.
Really appreciate your pick up service. Was never aware it was available now I’ll be able to do more business with you and stop delaying my own needs thanks so much Joey
While Christoph and the team ultimately did their best, not finding an accurate diagnosis and giving up our car for a week without a conclusion and $1000 is ultimately unsatisfying. There were some delays in communication at times. Lastly, when I got the car back the heat blowing was inconsistent hot and cold.
A+ service from Charles.
I had a flat tire and it couldn’t be patched.
A replacement was in stock and I was out the door in time for work.
Terry Brown does an excellent job. Takes care of me. Thx
Chris was very nice and accommodating.
I was very happy with my service as always at Fred Beans
Data is an outstanding service advisor. Also facilitated my purchase of a 2019 Tiguan. Mr Beans should be very proud of her for the way she represents the dealership.
Thank you Andrew Rose. Great job!
Everything went well! Thank You
Polite efficient good
Thank you
Marc always provides excellent customer service! Which really enhances the VW driver experience. Thank you!
Thanks for taking my previous comments seriously and making sure everything was investigated and fixed promptly
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