I am in hospital and Marc was so helpful to make arrangements to have my car picked up from home and do oil change and inspections, plus Other needs. Marc’s customer Carr was outstanding!
Very polite and knowledgeable. Overall an excellent experience.
First time using your service dept and highly satisfied!
Great service! Thank you Rich.
Found a few scratches where my head unit was replaced. I took pictures before I dropped my car off to get serviced. And when my appointment was completed, I noticed the scratches.
Great service and excellent experience! Thank you
Charles was very helpful and was great about keeping me informed
Competent- reliable-friendly service with excellent communication.
Accommodating , pleasant , seems conscientious & a good listener, that is regard ing Michael Orliw& Driver ...Happy not to have to drive to dealership! So far it seems like a good experience, as I switched from Beans in Doylestown to Newtown, where I plan to continue having my car serviced !! I am not good with technology & do not use a computer !
Jack and Sara are amazing, thank you guys for your help
The Express service wss great ... staff was on the ball ... everything was top notch. I will definitely be back.
Marc had a “blah”demeanor my entire visit. He wasn’t informative and at times he seemed irritated. I didn’t appreciate Marc telling me that there wasn’t a courtesy vehicle available for me to grab lunch after me sitting for two hours but had a vehicle available when I had to leave my car. I enjoy patronizing the VW dealerships because it’s always a pleasant experience but after this visit I’m reconsidering even returning. After spending almost 1,500 bucks at this establishment Marc made a big deal when I asked could my vehicle be cleaned and vacuumed when I got there to pick it up. On the plus side the mechanic who worked on my vehicle was AWSOME!!!! He was informative and made me feel at ease about him working on my vehicle. Very knowledgeable guy. When I’m spending that type of money I should be treated like a valued customer. I would like to speak with someone about this experience.
RESPECTFULLY,
Mkael Holloman
Great service nice and polite people
Ray was extremely pleasant & I appreciate how he handled my concerns.
Looking forward to working with him again.
Jack is an excellent service advisor
Great guy and very competent
Great service everyone is always friendly and helpful with whatever I ask Thank You!!
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