Service Center

Real Reviews From Verified Customers

Lesley F.
2 out of 5
5/20/2020
You obviously didn’t read my texts
Eleanora M.
5 out of 5
5/20/2020
You guys are great. I felt safe and comfortable. The service was done on time and without problems. Thank you!!
ANNE MARIE.
5 out of 5
5/20/2020
Mike is always a joy when I come in. He's a gem.
Andy F.
5 out of 5
5/20/2020
All of your service, including the efficiency of the pick up transfer, were greatly appreciated. Thank you. These are the reasons I always buy Volkswagens.
Joseph G.
5 out of 5
5/20/2020
Thanks guys!
Amy W.
5 out of 5
5/20/2020
It was great and easy.
George C.
5 out of 5
5/20/2020
Christine was very friendly and professional, and did an excellent job going over my diagnostic and explaining to me the results and impornace and potential impacts of each of the problems. Excellent customer service
Nels B.
5 out of 5
5/20/2020
Very much appreciate the pick up Up and delivery.
Elaine S.
5 out of 5
5/20/2020
The whole valet service was superb and put my mind at ease. The driver was courteous (and masked!), and Jesse did a great job of staying in touch with me during the day . I felt I got the same excellent service I would have had I been able to be there in person. Thank you so much for the accommodations you’re making during this difficult time. Elaine S
Brian G.
2 out of 5
5/20/2020
As an essential worker who repairs medical equipment in and out of NJ hospitals I needed something bigger and Purchased this car less than three months ago and problem after problem with check engine lights, car bogs down. Splash shield not put on correctly, it was laying on the ground and I had to zip tie it up off the ground. The tech forgets to attach two bolts, rediculous. I bring it to Mazda and they give me a list of work it needs totalling over $10,000. FB Service Gives me sorry excuses of they dont have the equipment necessary to diagnose, meanwhile when I bought it the website says they service all makes and models. Don’t advertise you do that and then can’t deliver. Tried over and over to contact my salesman Shawn Feeney but no replies whatsoever. Had to bring it to a recommended mechanic and they mentioned some sloppy work was done on it. While removing an ignition coil it breaks in pieces as coming out. What a joke. And you mean to tell me that this huge dealer with dealerships all over the place doesn’t have a Fred Beans Mazda that they could’ve worked with? Such a shame as I thought I’d be taken care of after the sale.
Raymond A.
4 out of 5
5/20/2020
On my previous visit, Dan alerted me about a Nissan recall for an abs part. I was told the part was on order and I would be notified when Fred Beans Nissan received it. I received the call from Dan and was able to set up a convenient time to bring my car in. Everything went smoothly and the work was completed including putting in a new cabin air filter which Dan reminded me that was needed on a subsequent call. As usual, I was very pleased with the work and the Nissan staff that I interfaced with.
Anthony D.
5 out of 5
5/20/2020
Everything was good
Michael C.
5 out of 5
5/19/2020
The pick up and drop off was very convenient. My vehicle was returned in a timely manner. I'm quite happy with the service received from Fred Beans Ford. Scott Voyzey was great to deal with. Thank you!
Donald W.
4 out of 5
5/19/2020
Not much to it today. Just a tech.upgrade. In and out. Great job as usual
Alden L.
5 out of 5
5/19/2020
Delightful service and warm atmosphere
Jennifer K.
5 out of 5
5/19/2020
Awesome service! Easy and fast.
EDWARD D.
5 out of 5
5/19/2020
Great Job.
Ando S.
5 out of 5
5/19/2020
Very prompt thank you!
Gabby F.
5 out of 5
5/19/2020
Matthew did a great job on my vehicle. Quick and easy
Dwight S.
5 out of 5
5/19/2020
Thanks for always fixing me up.

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