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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3030 reviews 72%
4 star 670 reviews 16%
3 star 124 reviews 3%
2 star 196 reviews 5%
1 star 214 reviews 5%
Review Us
Joseph M.
4 out of 5
5/29/2020
Explained everything and the cost was discussed prior to being done . Gave updates via phone on the status of my truck . Called when Work was completed.best service writer I interacted with in a long time
Glenn P.
5 out of 5
5/29/2020
Jesse was very accommodating, courteous, and communicated well
Michele S.
5 out of 5
5/29/2020
Service was much quicker than expected. I really appreciated the loaner car also! Thank you
THOMAS H.
5 out of 5
5/29/2020
Jack was great. Very professional. Good person for public relations. Solid dude
Stephen C.
5 out of 5
5/29/2020
It was great thank you
David K.
5 out of 5
5/29/2020
Great service and was kept up to date on my vehicle.
Mary R.
5 out of 5
5/29/2020
Cory was a wonderful gentleman with which to deal. He was kind, professional, and helpful. Kudos to the Fred Beans service team!
Kathleen P.
5 out of 5
5/28/2020
Great people here. John paid attention and went beyond. Thank you.
STEVE M.
4 out of 5
5/28/2020
Great service. Own 4 fords. 3 Ford Perf vehicles. Will be back.
Stephen G.
3 out of 5
5/28/2020
All I had done was a state inspection
Al F.
3 out of 5
5/28/2020
Scott and Scott (Tech) corrected an issue ‘random crank no start’ that caused me extreme dissatisfaction to the point I could not trust it. They were relentless in diagnosing the issue. I can’t thank them enough.
DENISE C.
5 out of 5
5/28/2020
The folks at Fred Beans Kia made my day today! Fantastic team. Thank you for all you do!
Joanne J.
5 out of 5
5/28/2020
Safe and efficient pick up and drop off. Jay was friendly and helpful
Gladys R.
5 out of 5
5/28/2020
I'm very happy and satisfied with the work they did on the car
Carol B.
5 out of 5
5/28/2020
John was excellent in keeping me updated and letting me know what exactly they were going to do. Very easy and pleasant experience. Thank you...
EUGENE C.
1 out of 5
5/28/2020
Answered no, but the context behind it is almost none of the service could be completed today and I couldn't leave the car overnight so I had to reschedule the appointment.
Ross J.
4 out of 5
5/28/2020
Jesse always provides great customer service.I think he also misses baseball.????
JOHN M.
4 out of 5
5/28/2020
Five ?? Stars Great Customer Service Provided By John In Service & James In Sales!!
BARBARA S.
5 out of 5
5/28/2020
Did a great job.
Lina R.
5 out of 5
5/28/2020
thank you for helping me out under these circumstances . car is doing good as of now , going to drive more often

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