Fast and great courtesy service
Tyrone was very helpful and answered the questions I had regarding the issues with my car. Plus, my car was repaired.
I’ve been coming to Honda service center for a year. Excellent service every time.
I’ve completed your surveys previously with an excellent Comment. B please do not resubmit.
Good service team. The job was taken care of promptly. Would be nice to have a car wash though.
It was painful to spend $300 and still have to wash acweek of wildfire ash off my car, but i understand the city of SF will not let the service center wash cars. I normally go to Oakland Honda, and a car wash is always included. However, I really appreciate how covid-conscious Lawrence was. I've been scared about taking my car in for service bc of the pandemic. (Yes, I have become a neurotic little anxiety ball, but my dr says this is good thing, stay neurotic for another year.) Lawrence made me feel really safe, as did the very airy, open entry space.
It’s still squeaking after I paid $1000 to fix
Aaron Wong is the best! Thanks for a great experience.
Tyrone Platt did what he said he would do. I am satisfied with his service. Tom Stern
Lawrence was great. Got my car ready quick and done right.
Thank you.
From the beginning to the end of my car service, everyone at Honda-Folsom St was very welcoming and informative. Thank You to Aaron for taking the time to explain what was needed now & what will be needed to upkeep my Dad’s car. The car is very sentimental because it was my Dad’s who passed away in 2017. I can still hear him say only go Honda mechanics and put only Chevron gas. Thanks Honda!
My car has been with the same electric problem for almosr a week and I was told twice that the car is ready. Today I went to pick up the car and the electric problem still there.
On time.
Accurate service.
Ray was customer focused.
Greg greeted me soon after i arrived and clearly explained the pandemic protocol procedures. He was respectful and clear spoke. He listens well and recaps to insure car's service needs are attended to. Entire process was very efficient and didn't take so long for a 60K service.
I’ve known Ray since the early 2000 when I had a Honda Accord and Honda was on Market St.
Ray was and still an impeccably service coordinator and he was and still reliable and dependable.
Staff was exceptionally courteous but problem persists - windows roll down when car is parked & not running
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