Service Center

Real Reviews From Verified Customers

Eric D.
2 out of 5
1/26/2021
My car wasn’t in service today
John L.
5 out of 5
1/16/2021
Excellent service and great follow up with me.
Joost K.
5 out of 5
1/16/2021
Gregory Masangkay and the team at SF Honda Folsom Service Center did an excellent job during the repair on my car. He kept me up-to-date during the repair, which had to deal with long delivery times of parts. During the entire process, he kept me informed. Thank you, Greg!
Manoela V.
2 out of 5
1/16/2021
I was cought up by a very unpleasant surprise when the car I purchased from SF Honda just 18 days prior had the engine light turn on multiple occasions, after only 2 days of use. Aaron was good helping and orienting me. But in general I was told I would have to leave my car at the shop for 3/4 days and they would pay for my ride home. Which is helpful, but not nearly as much help as I needed. I had to have a car for work and other very important things. And I really did not expect to have to "argue" about it. So that was a very stressful and unpleasant experience.
Marilyn O.
5 out of 5
1/14/2021
All good ????
Roy K.
5 out of 5
1/14/2021
You guys are great and Rey is excellent! Great service. Thank you! Roy
Kathy C.
4 out of 5
1/13/2021
Lawrence Wong was great! But, I was very dissatisfied with the call service that scheduled my appointment. When I arrived I learned that the service center I had requested (on Lombard in San Francisco) did not know about my appointment AND that there was no place for me to wait while my car was being serviced even though I was assured three times by the call center that there was. Nevertheless, Lawrence Wong graciously made sure my car was taken care of in a timely manner. I give Mr. Wong two thumbs up and the call center two thumbs down.
Robin L.
5 out of 5
1/10/2021
Great service!!!
Danny C.
5 out of 5
1/9/2021
Reynaldo did a great job
Jerrie S.
5 out of 5
1/9/2021
Yes THANKS!!!!!
Christian S.
5 out of 5
1/9/2021
It was great and smooth !!!! Aaron was very professional!
Julie H.
5 out of 5
1/9/2021
Rey was friendly, responsive and helpful. Thank you!
Zachary Maxwell.
5 out of 5
1/8/2021
Erick was great!
Charlotte J.
5 out of 5
1/8/2021
I love the Marina service location. Friendly efficient knowledgeable staff.
Robert D.
5 out of 5
1/8/2021
I was not looking forward to bringing my car in during COVID but the team was great & the environment felt safe & professional
Bertha P.
5 out of 5
1/8/2021
Very very good Erik thank you
Thorsten S.
3 out of 5
1/7/2021
all fine :)
Jayme Y.
4 out of 5
1/7/2021
Erick Borja, the guy who helped us, was awesome! He took care of us, and the same time, made us feel at ease and made us laugh, during time of concern with our low tire pressure. You don’t find too many employees like this. He was a real nice guy!
Carolyn L.
5 out of 5
1/7/2021
My service adviser, Rey Gomez, always takes good care of my car. That is why I come to the Honda Dealership for service on my vehicle.
Ismail A.
5 out of 5
1/7/2021
You guys are very helpful. Thank you so much for all teams and thank you Greg for today

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