Marina Service Center

The car was misdiagnosed causing a lot of issues and down time. I appreciate SF Honda corrected this at no additional cost.

Very good customer service. keep up the good work!

My only issue is the time it take when you have appointment. I feel because I have Honda doc I'm put on a wait list. 2 hours for oil service and 3 hours for oil and tires change. What is the point on having appointment. I wait and I see other come and go in the waiting room.

Felt I recieved good attention

My experience was mixed. I had been in a few months ago for an oil change and 13 point inspection. And then I had been noticing a noise and the rpm's going up and down while idling, so I brought the car in and it was given a diagnostic. Nothing was found. I bring the car back a few weeks later because the noise is louder and the car is dying and now I need $6000.00 of repairs. When I brought it in this last time I called three times before closing to get an update and I was hung up on.I then get a call from Tyrone first thing the next morning explaining the repairs(my Honda is over 200,000 miles) which are much more than the car is worth. The good experience I had was the other service advisor allowing me to store my car there free of charge for one more night. But when I went to pay for the diagnostic Tyrone said " Oh your going to charge this right?" No actually on my debit card. I know my car isn't brand new, but that's what I like about Hondas is there long term reliability. In short, I just don't think I could trust this place again.

Yes, Aaron exceeded my Estimated service time To have my airbag replaced For the second recall I barely had to wait ! I am always pleased with The service that I have done Your people have always Been professional Patti

Aaron was the most helpful person and took my car in when I was in a panic. Fast quick and easy. Wonderful experience.

Great service and great customer service. Thank you!

good service

Great service, as always!

I was waited for like 6.5 hours ... but all of that was worthted for wait that long cause.. michael weaver he did everything to find whats wrong with car ... im so very very satisfied for all what he did ... michael is the best .. super helpfull and has a great costumer services .. great vives awesome person

Excellent service! Very pleased to have this issue finally resolved. I feel much safer now. Thanks!

Great job

Thank you to you all for the good service and kindness.

Vic was awesome

Excellent

Very professional and especially great customer s service And grateful that they helped this old lady back her cat out to the street Very prompt and appreciated the text

Will be back in the near future.. friendly staffs..!

Michael was extremely helpful in assisting me with repairing the ac in my car.

Great experience!!!