Vic was very helpful. I had originally went t the 7th ave. location and had maintenance A done. But their was an additional service light on and Tyrone who is the service advisor couldn’t remedy it. So he advised me t to take it to the Folsom St location and I had met Vic . He told me he also never seen this message on my dashboard before . He said they can look at it, by this time it was about 9:45 am and said I would have to leave the Van there until 6:00pm. I decided to wait in the waiting room and around 10: 30 am he told me my vehicle was ready. I just want to say that Vic was extremely professional and courteous. Somehow he knew I didn’t want to stay there the whole day and got me back my vehicle within one hour. Big thanks again to Vic.
Greg did a great job and super friendly. He is the best!
Tyrone is super friendly and committed to the highest customer engagement possible. You should give a promotion or a raise he deserves it.
Reynoldo was very helpful, and ensured my experience was excellent! He followed up and educated on all aspects of my visit, he has excellent customer skills
Always great to work with!
Rey did an excellent job researching our warranty and helping us ensure great service. We are very grateful.
Aaron was extremely helpful and made the experience easy. I’ll definitely return.
Not happy: so, I just checked air pressure and seems ok. But front right tire no longer has cap. More importantly I have "Check Tire Pressure" warning. What should I do?
Rey is amazing, kind, and explained the service well.
Very friendly. Excellent customer service.
Attentive service. Reasonable pricing. Got my car in and out in a few hours despite short staffing that day. Nice staff.
Ace is a true professional. Takes care of my car in record time and makes me feel fully confident in the work he recommends on my car. A++++ service!!
Ace is always very thorough and attentive.
Kind, polite, courteous, and communicative - all describe Vic. He is an asset to Honda.
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