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Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 3470 reviews 72%
4 star 906 reviews 19%
3 star 106 reviews 2%
2 star 194 reviews 4%
1 star 164 reviews 3%
Review Us
Brian C.
5 out of 5
9/27/2019
Thank you.
Jeanette H.
5 out of 5
9/27/2019
Thank you as alway. Everyone, as usual, was wonderful and very helpful
Ismael R.
5 out of 5
9/27/2019
Lawrence was awesome and very attentive when I arrived at the shop. I Highly respect his professionalism.
Camille C.
5 out of 5
9/26/2019
Great service - Amazing multitasking at the front desk (one guy to handle it all). The car is running great!
Andrinna M.
5 out of 5
9/26/2019
Love the service guys. So nice
Elizabeth C.
5 out of 5
9/26/2019
Rey very nice person every time I need service for HRV honda he always answer his phone with out waiting you to be hold. He see to it that my car is gonna be done on time that I want it, people are so awesome good great dealing with!
Sarah L.
4 out of 5
9/26/2019
Friendly & efficient!!!
Barbara E.
5 out of 5
9/26/2019
Polite, knowledgeable and attentive service. Thank you ???? .
David B.
5 out of 5
9/26/2019
Lawrence and team did an awesome job!
Thearith S.
4 out of 5
9/26/2019
Aaron Wong was excellent! He has great communication skills, was transparent in what was going on. He did his best to save me money and told me what should be done and what could wait. I was very impressed and will be using the same SF Honda repair site for all my future Honda needs.
Thearith S.
5 out of 5
9/26/2019
Juan was excellent!! He was very responsive, transparent and earnest about doing the best possible for me and my car.
Kathleen M.
4 out of 5
9/26/2019
Always great cutstomer service! We moved from SF to Marin and continue to get our car serviced at the Folsom Street Honda service center because of the great customer service !
Sharada T.
4 out of 5
9/26/2019
I would be happy to share what a fantastic experience I had
Eliza M.
5 out of 5
9/26/2019
Quick and easy!
Chito A.
5 out of 5
9/25/2019
N/a
Ronald Y.
2 out of 5
9/25/2019
2 hour wait time for a scheduled multi-point inspection appointment
Hassan K.
4 out of 5
9/25/2019
I normally used to see Ray or Mike ,They were both not there and I was kinda lost what to do,I even left and glad I came back and I was helped By Greg.what a nice helping guy.He took care of me very professionally and car was returned before the promised time. Greg was awesome.i wonder how you guys manage to get such a great team. My experience from one person to other gets better on each visit. Well done and thanks Greg. Well done Team Honda at Folsom center.
Daria E.
5 out of 5
9/25/2019
Excellent in every way!
Alex K.
4 out of 5
9/25/2019
Oil change done without any issues at reasonable cost and on time as promised with professionalism and courtesy
Richmond Area.
4 out of 5
9/25/2019
Greg is excellent.

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