Tommy Jung provided excellent customer service. Tommy was very professional and followed up with a phone call to let me know when I could pick up my car from being service. When I arrived he provided a summary of all the things that was serviced and provided updates on the condition of my car.
Fast and painless. Thanks
Excellent service from Aaron wong
Aaron was very professional, courteous and efficient!
Kevin provided excellent customer service. He attended to me promptly and answered my questions. Very profession. Will definitely visit this service center for future car needs.
Key remote didn’t work. Had to return to service dept to get it addressed. Turns out they didn’t close the hood. Inconvenient and sloppy. But I appreciated they changed the brake light bulb and reset the fuse so my window worked again! That was the reason for the service today
They kinda take to long even with appointment
Always a great experience. I always feel well taken care of.
Thank you, Aaron for your exceptional customer service. I really felt that you went above and beyond, from offering a Lyft so I’d make my meeting on time, to taking the time to diagnose the problem without dismissing my concerns. In fact, I’ve used my recent experience at Honda when interviewing applicants to hire, asking them for an example of when they received great customer service and why they considered it great. I’m in the legal industry, but client service is essentially customer service, so it’s definitely something I strive for and appreciate. Thank you!
TOMMY was especially helpful
Devron is friendly and patient—a great guy. Totally satisfied with my experience today.
In addition to free wifi and coffee, donuts/muffins/bagels/popcorn should also be made available at the service waiting area (even if only during a limited time like early in the morning). Other dealerships (such as Toyota) are already doing this.
Tyrone and his team are some of the most professional in the biz!
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