Pam delivered on everything she said including getting my car out even earlier then expecting now I call that service .
Thanks you for another awesome experience here at Jimmie Johnson .
You guys are awesome! Courtesy wouldn’t have seen my car by now.
Whitney was the best customer service rep I’ve ever worked with. I will definitely be recommending Chevy Kearney Mesa to all my friends and family.
Katrina was awesome! Got me in and out super quick!
Rakan got me in and out with an oil change in less time than anticipated. Great teamwork. ????
I was able to get an appointment right away and was taken care of quickly.
He was very kind and informative. I appreciate his help.
She was on top of the details. Paperwork ready and follow through on completion. She also assisted with a warranty issue.
Thanks
She was very friendly and helpful and went out of her way to help me
I was there 2 hrs for a scheduled oil change. Very disappointed
Laith did a great job working with me on my vehicle. I will definitely be coming back for future service needs!
The only thing that was a little irritating was after leaving the dealership within 10 miles my DEF low warning came on. Thought that would have been checked at the time of service.
Rakan was nice. He seemed to have nice personality and was courteous. The reason I was not satisfied was due to the length of time I had to wait until my service was completed. I had an appointment at 10 am and by the time I was checked in it was 10:10am. My vehicle sat for an hour before it was taken to the service bay. At around 12:50, I saw my vehicle being lowered from the lift and brought out for pickup. It remained there for 15 minuets or so. Total time was at 3 hours. As stated before, I had an appointment, and this service was for a routine oil change. I don’t believe I’ve ever waited 3 hours even for unscheduled oil change anywhere. In my opinion, if you take the time to make an appointment, the trade off is getting a routine service completed quickly and efficiently. I live in Oceanside and come to you because I want to give you the business since I bought this vehicle from you, but now am rethinking this. One last thing, is it that necessary to change multiple seat adjustments to move the vehicle 200 feet or less? and if it’s that important to change them, can they return them to where they found it? Sorry this is so negative, but I’ve been fuming over it since I picked up my vehicle.
High quality service done on time. I appreciate the regular updates by text message.
Awesome service and delivered as promised
Great people and facilities
Katrina was SUPER...she made sure I was out of there on time and also did a great job on my car! I will be back to see her in the future! Laureta
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