Only complaint was that it took too long. Employees very helpful and friendly.
Whitney my service rep was incredible and a true pleasure to work with. Will be giving Kearney Mesa all my future business
As usual service and Pam’s friendly smile more than exceeded my expectations thanks until the next time.
Katrina was great..very helpful and professional.
Katrina Munoz was amazing! From start to finish she was very professional and made the process seamless. Looking forward to my next service!
I want to thank our service agent Katrina Munoz for going above and beyond, you made sure we were taken care of and we really appreciate you. Thank you!!
I was told I would be waiting 1.5 hrs for an oil change I had an appointment for. Then they said it would be another hour due to them having the parts. 4 hours later my Tahoe was done and the job they were doing on the windows was worse than when I brought it in . So now I have to go back when they have the part and wait again for it.
So disappointed and not what I'm used to.
The wait was an hour and a half which was unexpected just for an oil change and tire rotation
TOP NOTCH SERVICE...A+ ALL THE WAY FROM THE BOTTOM TO THE TOP!
highly recommended.,two thumbs way up.
Very helpful to the customers
Ive never received better service. I am more than satisfied.
they didn't fill air tire .even i Ask manager if filled..he said yes. However, i found out didn't when we saw. So he took car back to fill. Stupid.
We'll treated by service dept.
Great job! Especially from the young lady that helped me.
EXTREMELY DISSAPPOINTED. Had appt scheduled at 12:30 pm. Service attendant questioned if i had appt. Then other employee came out to my car and also questioned if I had appt. Not only did i have appt, i even got a reminder call yesterday. Apparently no one could find my appt. Then, i was told it would be a minimum of 2-2.5 hrs because everyone was at lunch!!! Why schedule me at this time then??!!! I could not believe this!!! And lastly, when oil chge was done, i expected truck to be washed. Used to this service w my other cars. (Mazda dealer always deliver my cars washed after oil change. Very, very dissapointed w your service today.....
Please have a manager reach out
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