Reported issue with outside temp reading on display being incorrect at times. No problem found by your team. Your team washed my truck before taking it home and display read incorrect on drive home. I called my advisor explained and was told that since car was wet it would read incorrect until dry. That makes no sense and need to talk to your mechanics regarding issue. Torn seat issue since purchase, nothing done getting run around...reported it to your sales manager.
Great day with the being done
Laith Qumsieh, customer service is TOP NOTCH it is employees like him that makes my visits at Jimmie Johnson’s a memorable one.. His upbeat attitude with whatever the issue my be is phenomenal.. Laith is the MAN!!!
Katrina is the only advisor I will deal with, shes upfront and easy to deal with. Top notch representative.
Excellent service. Thank you.
Derik took good care of me after I stood there for 5 min waiting for a service writer. He came in the room and I was very impressed. Thank goodness for Derik. He was very attentive and got the job done quick!
It is a shame that after almost ten years of visiting JJ dealer, I make the time to write this feed back. Katrina Munoz was the service manager who attended me on my last visit. She seemed annoyed and very unhappy at the time. She was very rude, speaking to me with an upset actitude because I asked her why was the service taking longer that the usual. She does not have the personality nor patience to deal with customer service. Employees like her affect the company’s reputation.
She was the best service advisor right along with Katrina M
He was very professional and my car was done on time (actually earlier).
Fast friendly staff, quick service.
I was thoroughly impressed with the service I received yesterday. I got in at my appointed time and was out of there in about 90 minutes. On top of the services I requested, they washed my car too.
Whitney is wonderful! My only issue is that I wish there were more immediate follow up with my vehicle. My car was at Jimmie Johnson for almost a month, and I felt kind of left in the dark at times! Other than that, I was very happy with whitney’s service. She is an extremely competent and fast worker.
Katrina S Munoz is awesome love her service!!
He was very helpful ????????, plz Give him a raise????
The service was right on time Miss Leanna was very polite and I really appreciate it, the help that was provided to me as well as the service, excellent work thank you for providing the service in my car I look forward to doing business with you again
Derek was great as always
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