Travis is awesome and I will be happy to complete the survey so I will keep my eye out for it!
Derek was very nice and professional but the repair’s he said were made I can’t see them. He said 2 lines were replaced and I only see one. The wiring harness that was moved to see the repair wasn’t reinstalled where it should have been. The front brake bleeders that were frozen and needed heat also didn’t look like heat was applied (grease wasn’t melted). Last but not least, the brake fluid under the truck where the repair was made and at the master cylinder plus where they bled the brakes wasn’t cleaned. Either there’s still a slight leak or the mechanic doesn’t know how to complete the job. Maybe he didn’t care. I was an auto mechanic for Chevrolet for 27 years and a licensed aircraft mechanic for 18 years. We NEVER left repairs oily, greasy or dirty.
Very friendly! And really made me feel comfortable.
Rakan was very professional and had great customer service. He stayed in communication every step of my vehicles process. I would definitely recommend Rakan to anyone. Very knowledgeable.
Thank you as always you guys do a great job ????
Spoke with Clay Service Manager tonight. There’s not room to list all of Whitney’s fails. The service is under my husband’s name but I bought the car for me and all of the dealings have been done with me. Kathleen Clapsaddle
Always great to work with Katrina
Little expensive to be quite honest.
I was extremely satisfied, simply because Travis was able to meet my needs for an earlier appointment without issue and despite having to wait. Travis completed the task in time for me to make it to another appointment scheduled in your area.
Please ?hank Travis for his great customer service it was truly appreciated.
Great service. Kept me up to date with repair. Would recommend to anyone.
I appreciate the service I received.
Rakan was fantastic. It was my first visit to your service department. Loved making my appointment online. Great evidence!
Excellent customer service explains everything to the fullest make sure that the customer is completely satisfied I would recommend him as a service advisor to anyone that comes to Jimmy Johnson
Very professional and personal
Whitney provided outstanding customer service.
She is a great value to your team.
Thank you.
Completed repairs sooner than expected
So far so good ???? tire isn’t leaking.
Thank you for asking ????
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