Derek is great. Knowledgeable & courteous with great follow through.
I’ve been a customer for over 10 years and have always had wonderful service. Derek Suda was quite rude and not very friendly today unfortunately. I have never had him as my service guy and was taken back a bit. I think he realized I was not happy with his attitude and he did turn it around by the time I left but I would have to say initially i was not please with him at all.
They said they fixed 2 different issues with my vehicle and the problems returned the next day! I tried to call and never got and response from the service department.
He was very helpful and answered all my questions thanks a lot man
Rose was very professional. She kept me informed of my vehicle status and relayed an updates. She made sure to give me a follow up call. She listened to what I said and assured me that my concerns would be addressed promptly. Thank you Rose for going above and beyond my expectations. You provided exceptional service.
Very good listener and explainer of what we needed to to resolve our maintenance needs.
I requested a tire rotation and after leaving the lot I discovered that my tires had not been rotated. Otherwise, the service was Great and Derek was AWESOME!
Derek Suda is a great service advisor I am always satisfied with his service
Lack of communication on the status of our vehicle, we had to be the one to continuously ask what the status was. We were told we could pick up the vehicle Saturday and called mid day to be told we would get a call back. We ended up calling back again before they close to be told our service advisor had been off that day and if we could make it within a certain tome then we could pick up our vehicle. We had to rush out and pick up our vehicle all along we could of picked it up early morning. I had asked for something to be looked at and once we arrived we learned the service advisor never put in that request.
Vehicle was forgot about for over a week no call no contact from Chevy representative. When I called to see what was going on he said he said he didnt have the right number and no apology. Just stating they would start working on my truck now. Same attitude on pick up no acknowledging the delay AMD said here ya go heres the keys. Horrible customer service. I can compare to Ford where I have my company trucks serviced there.
Matt Miller
Liana is the BEST!!! She’s so quick and efficient , checked me in quickly and got me out even quicker ... Best experience yet, I will definitely be returning! :)
Liana was great! Took great care of me!
Travis takes excellent care of me and my Silverado every time I come to get service !!
Always excellent service...
Travis is great. Very professional. Handled a long line of people at 7am like a champ
My van computer shows that the motor oil had not been changed
He takes its time in explaining things to me. Thanks
Yes, and will be back!!! Excellent and efficient
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