Travis did an outstanding job explaining the repairs and how long it would take for the repairs.
Travis was courteous and efficient. Thank you for the excellent service.
I will always Trust and do Business with Jimmie Johnson Chevrolet.
Sincerely, David M
Pam is the best service coordinator I’ve worked with all the years at Jimmie Johnson Chevrolet! This is my 3rd Corvette and even when things have not gone well in the servicing of the vehicle, Pam always steps up and makes the experience better. As a company owner. I know what a great employee is, and that’s Pam!! I own Lexus suv, Range Rover, and my Corvette, sap I know what I should expect from service. Pam is the Best!!!
Derek takes care of all my vehicle needs. Very professional and knowledgeable. He is someone you can always count on to get the job done. I do not use any other advisor.
Best customer service experience ever
Travis was very helpful and kept me informed. I felt like my car was in great hands.
I had an appointment at 3. Arrived at 3. When I pulled up to the front of the service line, only car there, there were two guys there speaking Spanish. Had my window open was waiting for them to acknowledge me. They said nothing. I had to initiate the conversation. They told me to go inside the service area. When I got in there it was like I was Invisable. I stood there for two minutes. Again, the only customer there. Again, no one seemed to care. I walked back to my car and sat in the passenger side while I ate my lunch. Still no one came by. Finished my lunch and walked back in. Had to make an announcement that I was there. Looking around I could see around 12 people, inside and out, all having conversations with co-workers but not one could say welcome to JJ or anything. I felt like I was bothering them. The girl that checked me in was having a conversation with her co worker who said that she was helping a customer, got up and walked away. The other girl then said she could take me. Not happy with the customer service.
Pam makes sure the Service Dept. Does the maintenance that my vehicle requires. I am completely satisfied with service I get with Pam and JJ Chevrolet Dealer.
Derek, is/was wonderful I’m just not understanding after bringing my car in
My car is still not working like it was. It’s a beautiful car I love Derek’s professionalism, he’s the greatest I just want my car working like it was back when I bought it!!! WITH NO SENSOR LIGHTS ON AND THEN NOT FINDING ANYTHING WRONG I AM THE ONE PAYING OUT OF POCKET EACH TIME FOR SENOR LIGHTS AND THEN HAVING THE SAME LIGHTS COME BACK ON AFTER IVE ALREADY SUPPOSEDLY HAD THAT FIXED. Thinking about a new service place right now I’m really let down about that!!! THIS HAS BEEN GOING ON SINCE 3/2019. So frustrating...
While I thoroughly understand the nature of the UAW strike preventing parts from being ordered - I did make this appointment almost 2 weeks ago and the part should have been handled then.
Very friendly and helpful. Was responsive to my requests for shuttle rides and getting my car back to me by Thursday evening. I had a surgery scheduled for Friday morning.
Rose did a great job had inspected and repaired great service
Thanks
I was truly pleased with Pam's knowledge and her custumer service. I will be delighted to have Pam help me in the future when I come to Jimmie Johnson. Thank you
Very quick and excellent service from Travis! Thank you again!
Travis was awesome Really help this out with getting on impala fixed. He Was helpful and patient.
Liana Gorney service was very good, she took good care of me!
Social