Pam is awesome! She is quick and efficient. ????
It was a pleasant visit.
Great service advisor. Got in and out in a flash!!!
Travis always does a great job for me.
Liana helped me out in a timely and professional manner. An ounce of her service provided to me is what I strive for in my line of work.
Service advisor took great care of me and answer all my question
Travis made it easy give him a raise????????
A couple of oily hand prints were left on the hood as well as the drivers fender. I understand it happens sometimes. Just somethin to watch for.
Great customer service. I brought in my car unannounced for several warning lights and was treated promptly. Derek communicated with each step. They assisted me with obtaining a rental car and contacted the extended warranty company.
Derek is a great service advisor. I will continue to make my appointments with him always.
I expressed my concern with my vehicle and the experience I had at paradise Chevrolet in Temecula. I brought my vehicle here in hopes to be treated better. I was yet again lied to and told my car had a road test laying at least one hour and when I got into my car the mileage had gone up 15 miles. I explained the major issues occur when it is driven for a longer amount of time. I will not be coming back
Travis did an amazing job, kept me well informed and answered every single question I had! 10/10!
Very very long time for a scheduled oil change and tire rotation. The communication for status of work and expected time of finish unsatisfactory. It took 48 minutes for a text reply. I went to the counter to ask when I could have my truck. Why would my service appointment take 2 hours and 39 minutes? I missed a family get together.
Travis has great customer service. I can’t say the same for the rest of the service team. Travis is the only person I go to when I get my service done. Thank you Travis for your great costumer service.
I realized my car didn't got refill of some fluids that I know should be covered with the service like wipers container and probably antifreeze
I was very frustrated with the,quality of service. I needed a patch for my tire and check my passenger seat and it took 4 hours supposedly to patch a,tire. I was told every hour my car was getting fix.....which was not even touch until last minute. Oh I had an appointment as,well. Hope this does not happen again just be honest.thanks....
Problem was not fixed and now have to wait for someone else to evaluate the problem.
Travis was the best service rep i have ever had at J J Chevrolet. I have had horrible service in the past but not today. Thank you Travis.
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