Thank you for helping me out and getting it right the first time!
Hi. I received a call letting me know I could come in early. The service was quick. I love the popcorn. Thank you!!
We appreciated that Liana called and asked if we wanted to come earlier for the appointment. Check-in was quick, as well as service.
Whitney was amazeballz????????
Excellent customer service and my car was done in like 20 minutes. That in itself was incredible!
Whitney was so nice and made me feel better about leaving my car.
Pam was very helpful. I was really upset about my car breaking down, she reassured me that they would they would get to my car ASAP. . Less then 3 hours later she calmed me and my car was fixed and ready to be picked up.
I was very pleased with the whole experience
Thank you Pam
Very professional had my vehicle serviced quickly and let me know as soon as the work had been completed
Rental car was great so everything worked out well!
Thanks
Liana was very courteous and professional
I purchased my Chevy Colorado exactly one year ago today. And I have to say that I’m very happy with the purchase and the service I’ve received from Jimmie Johnson Chevrolet. I’ve had my oil changed three times and tires rotated twice. The team at Jimmie Johnson is top notch. Everyone is always very professional, courteous and a pleasure to work with. Truly, you have a wonderful team! Thank you very much for such a great experience. Happy 4th of July!
Pam was awesome. She was able to provide updates about the service on my vehicle before I was able to call. Extremely friendly and knowledgeable. Thanks for your great service
AAA is coming out now with 2 new batteries
Good service very satisfied
Travis took really good care of me, he explained the problem and the steps he took to correct it. Very personable
I could not pump gas without the pump clicking off after a few seconds, you replaced a part and charged $490. This was not the problem, clearly your mechanic misdiagnosed and never checked to see if the problem was in fact fixed. I brought my vehicle back when I tried to pump gas and realized the problem was not fixed, and after four days you still could not figure out what the problem was. Your customer service reps dodged my calls, and after getting through they transferred me to a line which went to a voicemail on multiple occasions. I am very disappointed with your service, and customer service reps. It was not until I told them I was coming to pick up my vehicle that I got a call back from Liana Gorley, who had been either with a customer, away from her desk, or had blatantly not answerEd my phone calls. I left messages with other reps who answered the phone requesting a call back, but never received one until I said I was coming to pick my vehicle up. Liana’s communication skills are lacking, I tried texting and calling her direct number, but never got an answer. Clearly your mechanic did not do his job, the misdiagnoses speaks to his lack of competence. I am now out 490 dollars because your mechanic could not properly identify the problem with my vehicle. Your dealerships lack of professionalism speaks volumes.
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