As always excellent services and excellent follow up from your service rep Travis
Liana was GREAT!!! (All you guys are). :D
Your service advisor, Rose, provided me with outstanding customer service. Thank you.
Was told about an hour for oil change. Took 2 hours. I was 2nd vehicle taken in at 730am. Ik lost $ 60 in revenue. Would have been better to go to oil change shop...20 minutes. Now wish I had not prepaid for "free" oil chages.
So many little things have added up to sustain the perception of greedy sneaky used car dealers. I suspect you will tell service people to tell customers 2 hours for oil change...there, problem solved.
Derek was great! Open communication kept me up to date and had my car fixed. Thank you.
Pam has taken care of me many times. Always comfortable having her take care of my car.
Pam was great
She kept me totally updated and went out of her way
Great job! Thank you all very much.
It would have been nice to have had a complimentary car wash at least..for the amount I ended up paying..otherwise I love jimmy Johnson and look forward to buying my next ride from you guys again!
Whitney did a great job, as well as tge Technician..
Thank you for your service
I was having trouble connecting to the internet in the waiting area. I asked an employee that was walking by for help. He just said I'm not sure and kept walking. He walked by so fast didn't have a chance to catch his name, he was wearing a red shirt, and had dark hair. Otherwise everything was great got out of there in less than 2 hours.
Derek was great to get me in without appt.. which the internet appt didnt take. And (Will) for going over and above to clean my car after oil was dripping from it, he washed my car and wiped it down rather then let water spots dry on it. Great job!!!
My need for service was unexpected as I was only there to pick up a second key to my 2019 Silverado. They had to make a new key and then program it to my truck. As much as it was inconvenient Pam kept me abreast as to the progress and it took shorter than the estimated time.
Good fast experience at Jimmy Johnson Chevrolet.
I like Pam's friendly efficiency. She's got customer service down pat.
Pam and the service team provided outstanding customer service as usual! Thank you!
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