Jimmie Johnson Kearny Mesa Chevrolet Auto Repair Service

Pam did a great job answering questions quickly and making sure all of my concerns were addressed.

Our service lady was great and very personable.

Laith Qumsieh was providing updates on a timely matter ,work was completed on time promised. Thanks

A car wash would have been appreciated, but not expected on this free annual service. Pam was great. I appreciate her help. Thanks!

Awesome

Katrina really k ows her job and is very customer service oriented, well done!

My experience was flawless Perfect score - thank you

Quick service. Helpful staff. Everything went smoothly and I got a call back when my car was finished

No comment. They can tell.

Pam is great! Thanks for squeezing in my flat tire today.

Pam was very thorough and professional

Katrina and Dave in the shop were awesome! Thank you Katrina as always for everything

Travis is very knowledgeable about the vehicles and helpful in describe the work to be done.

When I came to pick up my car me and another customer walk through the double doors and stood there and no one acknowledged us there were service writers at their desk on the front row and they did they look up & they did not say a word. I received a phone call I talk on the phone hung up and I had to yell hello, nothing no response so i said louder with my arms up and out spinning around in a half circle "CAN SOMEBODY HELP US"? "can somebody help me" and said it A THRID TIME WITH A VERY louder deep Stern angry voice. finally a serviceman looked up from his computer finish what he was doing then apologize saying that they were busy like hell we're all busy my time I'm busy to my time is valuable to. There needs to be a cashier or a receptionist to greet people when they come to pick up their vehicles so they don't have to wait those service guys are busy trying to complete their orders to make their money they don't have time to acknowledge somebody else's customer that they're not even getting paid for. There needs to be as much enthusiasm for the customer leaving as it is for the customer arriving. Elton P

Katrina is absolutely the best. I trust her judgment and recommendation completely.

All provided a great experince

Excellent Job! Hooray for Laith

I have worked in the customer service field for over 30 years and rarely do you see customer service like Laithe presents. He is Mr. Customer Service!!!

I had to contact them constantly to get an update on my vehicle. Waiting around when my car was ready for awhile.

Katrina was as usual amazing and extremely helpful. She is the main reason we come for services here in addition to the amazing job everyone does