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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4156 reviews 70%
4 star 1315 reviews 22%
3 star 134 reviews 2%
2 star 160 reviews 3%
1 star 173 reviews 3%
Review Us
Robin H.
5 out of 5
8/22/2019
Excellent service as always.
James W.
4 out of 5
8/22/2019
Great job and done when said!
Steve N.
5 out of 5
8/22/2019
On time and handled professionally.
David N.
5 out of 5
8/22/2019
Daniel is a very professional and competent service advisor.
Karen B.
4 out of 5
8/22/2019
Dan was a lot of help.
Cathy S.
4 out of 5
8/22/2019
Advisor greeted me immediately upon arrival. Great service.
Richard B.
5 out of 5
8/22/2019
Today’s experience was the best service experience I have had in many years ! Jeremy was prompt, courteous, efficient, thoughtful, and gave excellent service. I have owned many makes of vehicles in my 35+ years of driving. Today’s service from Jeremy Holtzclaw was at the top ! Great job Honda of Concord & Jeremy. -Richard B
Ginger B.
4 out of 5
8/22/2019
It got off to a rocky start with a crowded line of cars that seemed impossible for Honda service to get to. They jumped in there and I was out of there in the most timely fashion and service was great!
Maurice W.
5 out of 5
8/21/2019
Thanks for the excellent service provided
Marjorie S.
5 out of 5
8/21/2019
Awesome service! Thank you
Robert L.
5 out of 5
8/21/2019
Awesome as always.
Dennis B.
5 out of 5
8/21/2019
Reliable, trustworthy service
Teresa B.
1 out of 5
8/21/2019
I had an appointment and still waited over an hour. I was convinced to come get my oil changed here instead of my local guy to keep my records with Honda. I could run by there on my lunch hour and be done in 30 minutes. You really need to see why it takes so long. Don’t know if I will come next time?
James W.
4 out of 5
8/21/2019
Isaac is excellent
Alexandria W.
4 out of 5
8/21/2019
Isaac was super helpful and took the time to listen and address all of my questions!
Joann P.
4 out of 5
8/21/2019
I have been with Jessica as my service manager with every Honda I have owned. She is always helpful, responds to my inquiries quickly and always has a smile on her face and always professional.
May T.
5 out of 5
8/21/2019
Punctual and good service
Elizabeth M.
5 out of 5
8/21/2019
Bert was helpful and friendly.
Sandra S.
5 out of 5
8/21/2019
Super guy to work with.
Nidsa D.
5 out of 5
8/21/2019
Excellent services and Kessoca alwaus very attentive and oustandinh so that all work is done very well

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