Very courteous and accurate with estimate of time of service.
Excelent costumer service
It’s always a pleasure working with Jeremy Holtzclaw.
Jessica was very helpful and a pleasure to work with. She explained everything thoroughly
Thank you very much for the good service and the ride home and the ride back. I was just surprised a little bit on what you needed to do or keep my car in good shape but it's worth it because it's my last car. Thanks again for all your help
Issac is a great asset for your company. He always provides excellent customer service and makes sure that I always understand the service needed for my car.
The appointment was easy . We were told it would take about 2 hours and it was just a few minutes passed 2 hours. Good communication. It was a great experience as our first time using Honda of concord service department
As always Jessica is the best at customer service
Another great Honda experience!!! Thank you!!!!!
Daniel went over and above to help me with my vehicle. Definitely coming back
Jessica was so amazing today! She made us feel so at ease. Our Oddesey had a flat tire and we are from Greenville NC. Not only did she fix our car when they were already crazy busy, but we were able to get a rental for the day. I also had a great experience with Yolanda regarding trading in my car for another. We have a Hendricks Honda dealer in our home town that is nice, but your dealership is EXCEPTIONAL!!!!!!
The sales associate Mandy was amazing
William was very professional and personable, answered every question I asked.
Bert lumpkin did a great job.
Cureal is very knowledgeable, courteous, and helpful! He had made my Honda experience exceptional!
I have given my vehicle for repair on Saturday as I had issues with front tire making lot of sound. After making me wait for half a day, I was told that issue is fixed. But i started seeing the same issue from very next day. When i walked into the service center to inform the same, i was put on wait for another 2hrs and was told that they forgot to fix a bolt after replacing the front break caliper. I was told that it would again take half a day for fixing it. I started seeing the same issue even after second visit. I want money back on whatever I spent at this dealership. I would rather give my vehicle for repair somewhere else.
Everything went exactly as expected. Very unexpected!
I could have not received any better service than that which I received from Daniel Leimbach. Excellent customer service. Thanks
My experience was excellent as always, and I was in and out in an hour.
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