I love Shacoya and she knows it! She does me a super fantastic job. Over the top!
Shacoya was very helpful!
Jeremy was awesome! He was friendly, informative and got me in and out quickly!
Outstanding service experience. Took ownership of the repair issue and worked with the service tech to ensure that the issue was fully addressed. Ensured that I was informed throughout the repair process.
Thank you for all your help!
the service lady was very nice and friendly and very professional
Brad Dix is always pleasant to talk to. He explains everything upfront and is very thorough with any information. I always feel good working with him.
Brad was great. Excellent service
I brought my 2015 Accord in with a starting problem. Sometime it would start and sometime it didn't. They found a faulty starter to be the problem. They kept me aware of the process the entire way. In the end there was no charge to make the repair! Glad I brought it in to Honda of Concord. I will be back!!
Professional. Didn’t expect any thing else from Rick Hendrick
Shacoya, provided service I was not accustomed to when getting my car serviced there. She was the optimum professional.
Surreal provided excellent customer service
Beyond excellent- was taken in due to nature of my issue and car fixed same day! Was kept up to date on everything
All good! Friendly and courteous staff. Timely service
This was my first service, felt like an assembly line. Would have been nice for someone to walk you through the process and let you know how things worked. Felt like it was a bother for someone when any questions were asked, like I should have known what to do. Took 2 hours for an oil change when though there was an appointment, was not prepared for that either. Should have been told.
Daniel provided excellent service and he was extremely helpful with providing me with all the details of my services and the warranties.
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