Service Center

Real Reviews From Verified Customers

Elizabeth T.
5 out of 5
9/23/2018
I received excellent customer service. Everybody at Honda is always so helpful!
Tytoryia J.
5 out of 5
9/23/2018
Excellent service!!!
Juan M.
5 out of 5
9/23/2018
Collin was very professional and respectful when handling our needs. He showed excellent customer.
Rochelle B.
5 out of 5
9/23/2018
thanks
Karen F.
5 out of 5
9/23/2018
Good job
Sneh R.
4 out of 5
9/23/2018
Issac Explained properly and delivered on time.
Justin P.
4 out of 5
9/23/2018
Always pleased with the service staff. I do wish a free rental came with the maintenance contract though!
Jeffrey K.
5 out of 5
9/23/2018
Couldn't be happier. thanks
Traci G.
5 out of 5
9/23/2018
My experiences with the service department has alway been great. Todays visit I was in and out in record time.Thanks CulLen for the great service.
Elsie M.
5 out of 5
9/23/2018
Mr. Nicholson is very polite and straight forward with the business. I would highly recommend him. He took care very well of my car needs. Thank you
Susan K.
5 out of 5
9/22/2018
He was very courteous & efficient
Daniel P.
5 out of 5
9/22/2018
Daniel and the HOC team are awesome! Shot out to the the tech Shawn Fleck and the whole team of technicians! I entrust my Pilot to the HOC team and no one else. Do all your scheduled maintenance, headlight flushes, flux capacitor changes, and my neuter valve adjustments and my pilot just keeps running strong!
Dennis B.
5 out of 5
9/22/2018
Rodrigo was exceptional, answered all of our questions in a professional manner, it was a pleasure coming to Hendrick Honda, Thank you. Dennis & Kelly Bradley
Patricia O.
4 out of 5
9/22/2018
Always good service. But I didn’t realize that I did not need a state inspection on my vehicle because it is a 2018 civic and I wound up paying for it anyway. It would’ve been nice if your staff would have recognized that I did not need the inspection and let me know.
Michael W.
5 out of 5
9/22/2018
Great job, as always!
Douglas M.
5 out of 5
9/22/2018
Great set. Explained what would happen. Very timely
Carl W.
5 out of 5
9/22/2018
Bert’s customer service was excellent and he was informative In suppying answers to all the questions And concerns relating to future service schedules.
Meredith H.
5 out of 5
9/22/2018
Rodriguez did a GREAT job!!!
Brenda J.
4 out of 5
9/22/2018
I will be glad to complete a survey.
Shawnick M.
5 out of 5
9/22/2018
Shacoya was bomb! Very nice and knowledgeable. I normally service my vehicle with Scott Clark honda, but I'll be modifying my service location to Concord. Mr. Cooper and another rep also help me get the info I needed for a trade in. Looks like I'll be buying a vehicle from there very soon as well!! Job well done guys!

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