Cullen was quick, friendly and attentive. I had a pleasant experience.
Jessica Poteet is the reason that I continue to bring all of my cars for maintenance here. Her service has continued over the years to be exceptional. She makes her customers feel like they are important and the servicing of your caris going to be optimal
Work done within the estimated time. Good waiting room and amenities.
Brad helped tremendously on a complicated scenario of my engine related issue. Even though I am not happy with Honda quality and their ability to take care of customer issues at a highest level professionally but that shouldn’t take away great service I received from Brad. Great work and thanks for your customer focused attitude.
Excellent. Craig your technician came out and was super help ful. Jessica was great
I really appreciate the way he communicated the condition of my car clearly and explained everything!
Everything went well and Cullen wasn’t pushy about getting the work that I needed at the time. Excellent service!
Jessica was great - I knew i was getting the right information, and she gave me the time I needed to make my decision. Very pleasant experience!
Rod Humes was excellent! Delivered great customer service, offered what my car needed done, and explained everything at the end too. Always have great service here at Honda of Concord and wouldn't go anywhere else! Thanks so much Rod! Love the free car wash everytime too.
Rodney was so friendly and upbeat, he made my experience a positive one from the time I arrived to the time I left.
My service through David Itoop is always excellent. I avoid using any other representative for my car repairs unless it is an emergency and I have no other choice. I know David will not repair anything that does not need repairing and will not recommend a repair that is not needed. He always gives me a quote before anything is repaired and always, his mechanics do an excellent job. I can blindly trust David with my car at any time. I have never said that with any mechanic I have worked with in my life at any other time. Not only is David a business associate, I view him as a friend. We discuss our family and how our lives are progressing over time. He is truly a genuinely caring person. I am extremely appreciative for David being a part of Blues' (our car) life and the Cochran's also.
-Kim Menhinick-Cochran
He was very helpful in answering all my questions!
I was kept informed about what my vehicle needed and how long it would take. Shuttle is helpful in passing the time.
I experienced outstanding customer service and knowledge that Daniel provided to me. My being in retail management 4 almost 50 years I can recognize outstanding performance like your comments on the wall in the waiting room States about quality service. Thanks to Daniel
He was very helpful. We discussed what was needed before it was started. He did a great job of helping me to decide what I could have repaired first and complete the list of repairs a little later on my next appointment. He was kind and help me by finding ways to save on my repairs.
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