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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4156 reviews 70%
4 star 1315 reviews 22%
3 star 134 reviews 2%
2 star 160 reviews 3%
1 star 173 reviews 3%
Review Us
Danielle P.
5 out of 5
10/20/2018
Excellent service!
Helen H.
5 out of 5
10/20/2018
He was professional and knowledgeable
Larry C.
5 out of 5
10/20/2018
Jessica did a great job.
Phyllis C.
5 out of 5
10/20/2018
Jessica was very attentive, pleasant and helpful.
Shelly G.
5 out of 5
10/20/2018
My service rep was GREAT!!!!!
Andrew B.
4 out of 5
10/20/2018
Jessica and Taylor went above and beyond for me.
Susan C.
5 out of 5
10/20/2018
Jessica is always wonderful to work with! She keeps me informed and always provides excellent customer service!
Diamond L.
4 out of 5
10/20/2018
My car was finished within the allotted time frame the agent gave me.
Mark E.
4 out of 5
10/20/2018
Everything exceeded my expectations. I'll be back
Kellea B.
5 out of 5
10/20/2018
Jeremy was very pleasant and attentive. He kept me updated on the status of my vehicle and explained any delays that took place.
Nancy A.
5 out of 5
10/20/2018
Daniel always takes the time to explain the service performed on my car, which I truly appreciate.
Troy B.
5 out of 5
10/19/2018
Service rep William was very professional, courteous and provided excellent customer service.
Elizabeth K.
4 out of 5
10/19/2018
Best service I have had at Honda. Jeremy was professional and friendly. On another note the battery out the door price beat every after market retailer price including warranty.
Hassan A.
4 out of 5
10/19/2018
Daniel and Warren Dix gave me an exceptional service today. Daniel was very professional and caring. The car was ready at promised time and I was updated immediately. Trusted service and Honda representatives like Daniel and Warren make me always come back to Honda Concord and recommend to family and friends. Thank you!
Steven S.
5 out of 5
10/19/2018
Everyone was very nice
Yesenia S.
2 out of 5
10/19/2018
2:30 hours waiting
Telecia P.
5 out of 5
10/19/2018
As always Cullen was a great help as well everyone there.
Wendy W.
5 out of 5
10/19/2018
1st time to your honda dealership..although not my 1st time with hendricks.. Service advisor was professional and honest.
Charles A.
5 out of 5
10/19/2018
Great service and will continue to request David.
Ellen S.
4 out of 5
10/19/2018
Service was good but took too long. I was there over 1 1/2 hours for an oil change and tire rotation. It should not take that long. Otherwise service was good

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