This should be the survey. Id like to say the Employees were all great and rate them a 10 but I doubt Ill find the time to spend additional time on this matter.
Jessica was very helpful and knowledgable. Thanks for her help.
Pleasant, helpful, and calm.
Cureal’s Service was great, he is pleasant & I was kelps informed & wait time was spot on.
Owen my service rep was excellent couldn't be happier
Everything was great good customer service
Daniel treated us with First Class. Everything was excellent!
I have already submitted my comments. This is a second survey.
Appointment was on time and lasted the length of time I expected it to.
I didn’t get the opportunity to address new problems. My paperwork stated that I declined but it was not mentioned until I inquired.
In and out before work... greatly appreciated!
There is an ammonia smell when you accelerate the car and it happened when I got on 485 to go home. We waited 2 hours for the service people to tell us they couldn’t smell anything. It is there. Whether it is dangerous is yet to be determined. I would like someone to at least follow up for me on this. No one offered. They offered to fix my back camera, that I have never touched, for 317 dollars...that is ridiculous as I don’t need a camera just need it mounted... that’s way too much $.Please follow up on ammonia smell. Thanks.
Per usual, David always provides exceptional service.
Bert was great! My car was ready to go in 2 hours as promised, and I was able to get on my way. Everything was explained to me and a recall item was taken care of quickly.
Mr Arrington was very professional and also great to work with.
Everything was awesome!!!
My experience as usual was met with excellent and professional assistance
Once again. Getting my Honda into the Concord dealership was a very simple easy procedure/process. Not a lot of time wasted and a very good understanding as to what my car was in there for and also the helpful vehicle condition report telling me what I need to do in the near future. Working with Burt Lumpkin is always a pleasure. He did a very good job in explaining the work performed and also the work needed in the future. Thanks again on the service response time.
swift and efficient as always!
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