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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4156 reviews 70%
4 star 1315 reviews 22%
3 star 134 reviews 2%
2 star 160 reviews 3%
1 star 173 reviews 3%
Review Us
Mrs. Rebecca.
5 out of 5
1/4/2019
She was very helpful and courteous. It is excellent service.
Lillian C.
2 out of 5
1/4/2019
Could resolve my problem. I no wonder every time I go to start my car with and I was going to start. I will, however that: keep me informed every step of the way
Samuel R.
5 out of 5
1/4/2019
Daniel was excellent and courtesy. Answering all of my questions and being extremely patient with my 3 kids.
Edward C.
5 out of 5
1/4/2019
I had a great experience with Renee. She addressed my concerns and the process could not be smoother. 10/10 would recommend
Harry J.
5 out of 5
1/4/2019
Excellent service advisor! He helped me the whole time. A+++
Natalie C.
5 out of 5
1/4/2019
Shacoya was awesome!!
Norman M.
5 out of 5
1/4/2019
Great wait time!!
Kathy V.
5 out of 5
1/4/2019
Brad has always been knowledgeable courteous and helpful.
Mark B.
4 out of 5
1/4/2019
We love Shacoya and all the people at Honda. I’m not so sure about the surveys as they tend to mess me up sending me too many emails from all over the place. I spend my days deleting jumk mail, but since I think so highly of Shacoya and all the other people I’ll go ahead and complete this one more time.
Joseph I.
1 out of 5
1/3/2019
replaced rear shock and power steering fluid 12/26. steering now pulling hard to right.
Charles M.
5 out of 5
1/3/2019
Everything was excellent as usual.
Kenneth W.
4 out of 5
1/3/2019
Service was great! We were traveling from Atlanta to Chapel Hill. Issac worked us in and got us back on the road on a very busy holiday weekend. Please thank him for his concern. You don’t see that just everywhere!
Joan S.
3 out of 5
1/3/2019
I came in with a defective tire. Issac checked the tire and made got my tire replaced within an hour. All tires were checked and determined it was only one tire of the four purchased March of 2018. Great customer service received.
Monteze A.
5 out of 5
1/3/2019
Professional very courteous his level of knowledge about his job was amazing.
Patricia W.
4 out of 5
1/3/2019
Great service! I had alternator problems and I was from out of town. Service was fast. Thank you! And thanks for the shuttle service!
Scott W.
4 out of 5
1/3/2019
Honda od Concord always does a great job for me. I had a coupon for 15% off and forgot to use it. That was my fault.
Tierra T.
5 out of 5
1/3/2019
N/A
Cathy L.
5 out of 5
1/3/2019
Great
Barbara S.
5 out of 5
1/3/2019
Larry is always helpful.
Yajaida R.
5 out of 5
1/3/2019
Very good.

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