Was charging me for a tire rotation when I purchased the tires there
It was great. I was told up front how much time it would take and was updated how it was going.
Agent was informative and provided information on recommended services.
Explained everything They found wrong with my car and got me pricing also.
Daniel is ALWAYS helpful in helping me understand what needs to be done as well as the cost effective way to get things done, as finances are very tight. I went in Saturday with one problem and two more arose as we were there and all were taken care of. He truly cares and I trust him and his opinion.
Very kind and compassionate person that helped me .Made a difficult visit to dealership more pleasant.Very patient to me when I was an emotional wreck!!!!
He went above and beyond.
I can count on Honda employees to be knowledgeable about my car and it’s needs. They can answer all my questions. They are polite. They keep me updated about the work that is taking place. If they tell me a time when my car will be ready, I can rely on it. The quality of the work is always excellent. This is why I buy Honda’s and get them serviced there.
Shacoya’s very vehicle knowledgeable which made me feel at ease in regards to the repair work required. Great customer experience.
Jessica Poteet was the best service advisor I’ve ever worked with. Just fantastic!
Jessica is great. She is very helpful and she has always been honest with me when I bring my vehicle in for service.
My Service Advisrr was top notch and just outstanding. She represented Honda in such an amazing way from the minute I pulled my car up to the very end. Both her and the lady who took my car and returned it was the best. I moved to South Charlotte and was thinking of servicing my car there but I’ll travel back to Honda in Concord. Thank you.
Cheryl
Cureal is outstanding! Best customer service ever! He knows the service, how to explain it, and arranged the timing for completion perfectly! He is a shining example of customer service! Thank you so much, Cureal and Honda.
Frances G
Larry Burris is one of the best service advisors.
My air filter intake was left open causing a loud noise when accelerating in my 2016 Honda Pilot
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