William was thorough and efficient. Great service!
Jessica’s service was good enough to convince myself to return as a regular customer of Honda of Concord
Service was great. I was very impressed. I needed emergency help, as I was traveling from Raleigh and developed a problem on 85. Jessica was great. The team was able to fit me in, and get me back on the road. I am very grateful for the help, and the CAN DO attitude of the team.
Professional at all times!
Daniel was very helpful and professional. I will defiantly seek his help for my Honda in the future.
Came in for oil change, recall, inspection and warranty work on my Honda Accord EX-Li bought at your dealership (love the car). Another person checked me in and he was very courteous and helpful. He stapled the coupon to the work order and told me he would notify the person who was handling the order as the latter was out for lunch. The person who checked us out was polite but didn’t reach the same level of courtesy and care. First he told me that they had to replace the vents and that it would not be under warranty as I had broken the inlays (as a matter of fact, they had cracked due to a defect; I had the bag with the defect parts with me ). I had to get the manager who overrode him after one look and it will be replaced under warranty. Next he presented me with the bill without the coupon for the oil change (which was stapled to it) and then doubted he could honor it. The service manager next to him told him to honor it as it was a Honda coulpon. So all in all I am satisfied with my visit as I did receive the quality care for my car. However, this could have been handled better.
Will was also very professional and helpful. He helped me until Brad was able to assist me. Both gave excellent service.
Cureal Arrington was great! He was very professional and let me know
Everything that needed to be done on the future. I did not have the time today to address the other issues.
Sincerely,
Lynn Bryant
Thanks Will was great .. !
Cureal provided excellent service. I would definitely work with him again!
Isaac was outstanding!!!! Takes the time to explain exactly what is being done and related charges.
Isaac is always excellent
Jazmin was great!excelkent service
Isaac is great and always is pleasant to work with!
Larry is the best! He is very helpful and explains everything. Honda cars of concord need more people like Larry!!!
Bradley is personal & immediately puts me at ease. He always takes my concerns into consideration dealing with my vehicle
Brad Dix always takes care of my needs. He is knowledgeable and professional and treats his customers with respect. He sets a very high standard for himself which is evident in the way he interacts with his customers. He is a family man and a pleasure to work with. He has my utmost respect and I highly value his friendship.
David E
Great experience, very friendly and helpful.
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