Everyone is welcoming and helpful.
The to Honda was excellent as usual!
Daniel L. does an outstanding job!
Very pleased with my Honda Service experience thus fair.
Michael L
Service Manager David was a great experience...
My service person David Iiatoop is excellent I have had 24 Hondas and I only trust my vehicles to be worked on at Hendrick Honda
Quick,efficient courteous service from Jessica and entire service crew.
Quick and efficient service
Jessica Poteet was friendly and professional. She was very clear about what would be done during the service. She called to let me know there were two more things that needed to be done & I agreed. My car was finished before I expected which was great. I had another great experience with Honda Cars of Concord service department. Thank you Jessica & to the hard working guys who completed my 100,000 mile service!
Cereal did an awesome job with getting my car worked in for service today. His professionalism and attention to my needs as a customer was greatly appreciated. A huge thanks to the technicians who got me in and out in a short amount of time!!
Fantastic Customer Service. Mr. Lumpkin was great
Jazmin was very helpful and courteous! Excellent experience!
Mr Lumpkin offered me the highest level of service. He made sure I knew what was going on, what my options were, and made sure I was happy and satisfied with my service. What a great experience!
They couldn't find the problem with the bluetooth
But my son was able to and the bluetooth is now working after seven months of not working properly.
It all had to due with the phone settings.
It had nothing to do with my phone not being compatible.the bluetooth on the car is compatible.
Everyone was friendly and professional. The work done one my car was great
Thank you for the 1 hour turn around Bert!
Jeremy was excellent! He had detailed knowledge of my vehicle and it's current conditions/problems (which were unusual). He explained them to me in plain language and prioritized what I should address first and in what urgency. He also mentioned repair options with the pros and cons attached to each of the options. I honestly felt he had my best interest in mind commensurate with the HEALTH of the vehicle. I consider him a trusted voice when it comes to my vehicle's safety, repair and service.
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