Thank you for everything as well as being extremely patient and always looking out for the best of the customer.
I am Demetrio S. Pascual, who brought the Honda Civic 2015 for major maintenance service this morning in bahalf of Evelyn B
Thank you my service was very fast I’m coming back for sure.
I was very satisfied thank you for your services.
Sebastian Peronace goes above and beyond what is expected. Great Customer service.
In and out in record time. :-)
He gave me a lot of helpful info involving my car and was very fast with getting me helped with my transmission oil changed. Overall it was a pleasant experience and I would definitely come back to spreen Honda again.
Derrick Mann was amazing. Really helpful and friendly. Knowledgeable, personable and professional. I will come see him again and again. A+ rating!
Melinda was professional and very kind and polite.
However, I was very disappointed with the fact that my car wasn't washed. Usually when I take my car in for a recall notice, the service department washes my car.
Please be reminded of the fact that a recall notice is a mistake the manufacturer made when assembling the vehicle and was no fault on my part. However, I was inconvenienced by having to schedule service for the recall, take time out from my busy life to bring my car in and wait for two hours go the repair to be completed plus my gas was used to make the trip.
At the very least, I should be partially compensated by getting my car washed. Dealerships have done so in the past. I always looked at it as a gesture to say, we are sorry for the inconvenience and expense we have caused you.
While waiting for my car to be brought up which took an extra long time as your service staff had misplaced my keys, I got to talk to another Honda owner, a minority like myself and he told me about how he had been a part of a class action lawsuit filed against Honda for charging higher interest rates to people of color (Blacks and Mexicans). Honda was made to return money to these people because they were charged the higher interest rate even though they had good credit. I was extremely disappointed to hear this discrimination and like him, I don't feel I will ever purchase another Honda.
I must add that the service department did have very good coffee and the fresh donuts were a very nice touch! Thank you.
Only thing was they forgot to do the backend of the car for the wash
The personnel in your service department are true professionals! I appreciate their knowledge, patience and kindness. Thank you.
Adam was cordial and competent. It was a good experience for me.
He was very helpful, very polite, he asked how my day was going, great me.
Thank you again for your service.
Appreciate the thoroughness of the Spreen service team.
Johnny torrez was very nice and helpful. Thank you.
Great service! Polite, respectful, on time. Only one observation ... for a $186.00 dlrs total paid after taxes I would love to have had a complementary car wash. ????
Thank you!
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