My first time at Spreen Honda Service center and I was very impressed. Helped right away, all my questions answered, and a very comfortable lounge to start my work in while I waited.
Just keep sending the coupons and I'll be a customer
Just wanted to say that our service experience at Spreen was great. Friendly staff and on time delivery of our serviced vehicle was appreciated. Thanks again to Ricardo and others at Spreen. We'll be back for all our service needs in the future.
Job was done in a shorter time frame than promised. The car came back cleaner than I left it.
Friendly and helpful. Knowledgeable Too.
Pleasant, courteous, efficient. I was totally satisfied.
This is my first and last time going to spree Honda because I got to the line at 1:45 and my appt was @ 2 there was a long line so they split it into two lines and the right lane was moving faster but those people got there way after me and they took 2 cars ahead of me that had just pulled in so another car gets there and the service guy was going to go help them and I got off my car and said u took 2 cars in and they got here way after me and I been here for 25 min already so he took me in and I told him that’s not fair and the person behind me was there just as long and they by passed them and took the person that pulled in. The only reason I went to spreen was because my job is down the street and it was convenient but I won’t go there again.
Service was accomplished on time as promised. Shuttle driver was awesome!
Adam had a great personality very helpful and he got what I n deed done for my car. He wasn’t a pushover because you get a lot of service people that are like that and I appreciate that he wasn’t.
Danny was great the experience was not so great not only that I get skipped in line It was not cool I was going to take my pilot for Service but I am second-guessing it. I wish they would keep track on the people coming in and who is next. This makes the guest waste hours of their time
Always happy with service and customer service was great
Fast service and friendly staff
I made an appointment to take care of the airbag recall. Drove all the way down from big Bear only to be told they didn’t have the part… I think they could’ve called me last night when they checked inventory before closing.
Rachelle Roberts had great service and took care of the services I needed for my 2016 Honda Civic. No frustrations nor any complaints about Rachelle. She did an outstanding job providing me a rental car for one day as my car was serviced for AC recharge. Today, I left happy. That's all I wanted. To be walking out with a smile on my face driving back home with cold air finally! Thank you Rachelle for everything!
I had the car serviced for a recall on the air bags, but the light is still on and another maintenance light came on too. The maintenance light was not on before I brought it in.
So I am a little disappointed. I was hoping I would not have the light on for the air bags since it was serviced. Of coarse having the maintenance light come on as well...makes me ask why? I went in to solve a problem, looks like I left with two, but granted I am not a mechanic. The attendant at the desk was very nice and courteous and that was nice. I waited more than 2 hrs, and I was hoping to pick up my grandson from school, but since the labor took longer, I picked him up late. The attendant said he was ordering a seat belt, and I was happy to hear that. I'll be waiting for a call. Thank you for asking, I did try and call, but I didnt feel whoever I talked too, really had answers. Anyway all of you have a good day. Stay safe working on the cars. I'll be looking to hear from you. Sincerely, Mazie
Great job! Thanks for hospitality in waiting room as well!
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