Excellent listening to my questions and descriptions of issues. Erika and Lee understand the importance of thorough communication to customers. Thanks for extra checking-out. That is why we are life-long Guaranty customers.
The experience was not worth it
Ricardo was my service adviser and he delivered an exceptional experience in trying to resolve the issues with my Tahoe. Thanks.
Although there were some hiccups along the way, it is ONLY because of Erika's exemplary customer service that I hung in there to the completion of my work order. What a place the world would be if we had 1000 Erika's!!!
First time at your dealership for my first service and it was a great experience. Thank you!
Excellent customer service!
Mr. Munoz demonstrated excellent communication skills as well as going above and beyond for me.
Despite the fact that she thought it was better for her coworker Richard to deal with my issues because he had helped me with my paperwork last June she handled it well along with the mechanic.
Leo was helpful and friendly.
Service advisor Rick was very friendly, helpful and completed service on my vehicle promptly??
So I had my first service today on my néw 2021 Tahoe and Erica is super attentive and pays attention to her customers. Erica also makes you feel comfortable with how she explains everything in detail. Erica really made me feel like a VIP. She’s not your typical service person. I’ll continue to get all my services at this location because of Erica. 5 Stars Customer Service
Great service above with kindness and excellent knowledgment on all my service needs happy driver
Everything is good
Good attention
Good services
Thanks
As always service was great. Thank you
Kathy P
Leo was great. Explain my car’s service at 50K and what it needed.
Like always super satisfied Erika G the best thanks again...
Very helpful...and professional...both as an individual...and as a team. Spending my money here at Guaranty Chevrolet in an environment of competence...care...and professionalism is much preferred over going elsewhere to endure environments of chaos...contempt...and the tragic exchange of money.
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