James has been incredibly helpful getting my Onstar module replaced. He kept me updated on the arrival of parts and was very efficient in taking care of the service!
Erika was very helpful and I appreciate her willingness to assist
Ricardo Perez is a great asset to Garranty Chevrolet.
I preferred wait at the dealership for the oil change. But I was told that it will take two and a half hours so I spent money on Uber to come back home and within 20 minutes off reaching home which was 1 hour from the time I gave the car at the dealership, I received a call saying the car is ready. I would have rather waited there and taken the car. I ended up spending more money on Uber going both ways
James and Jose were fantastic. Having quality staff like this speaks well of management at Guaranty Chevrolet.
Erika is professional and takes care of her customers. Great experience
Ricardo Perez is an outstanding service advisor.
I felt like it was home Erika took my vehicle in and got me what I needed with no problems called and give me updates on my vehicle I will definitely came back again thanks ????????
Great service as usual! Leo has always been great to work with all these years. As a City if Santa Ana employee, I’m always happy to let Joaquin, the Fleet Manager, know that Leo and the GC service technicians have topped themselves once again. Thanks for always taking of me!
Guaranty is the only place I take all 3 of my vehicles! They are more like family and make sure all my vehicles are safe!
Always a great experience to come to Guaranty! Awesome customer service and your honesty is so appreciated. I will always come back.
ERIKA WAS REALLY NICE AND HELPFUL GOOD CUSTOMER SERVICE THANK YOU SO MUCH
Excellent communication with my advisor, Erika Alvarez. After leaving the car overnight, I was notified before 9:00am that the car was ready. I did not have to change any of my already made plans.
We keep coming back because of Erika. Great employee !!
Gracia por toda su atencion y servicio
Fue muy amable
Senorita Erika G.Alvarez
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