Ricardo provided very good service and I am very pleased with my experience.
Erica took very good care of me. Definitely pleased!
Erika was very personable, welcoming, knowledgeable and helpful. Her customer service skills is tip tier and I would definitely have future business / maintenence visits from this experience.
I am very thankful for the customer service I got from Erika. She was attentive, informative, prompt with sending status of the service, and always making sure my car needs were met. I know I have several places in Orange County to service my car but the customer service received from Erika makes wanting keep coming back to Guaranty Chevrolet. Thanks!
Very helpful and courteous
Erika is amazing! Super personable and always wears a smile under her mask. Great service at dealerships is a list art and I’m glad to see this is not the case here.
Noise from ac fan - leaves left in cabin filter - had to go back to dealership.
Nothing was solved the issues came back.
I dont see how it was my responsibility to clarify which car I brought in for registration purposes when the person is jotting down my information. Now while the mistake was understandable, what is not is Leo not assuming responsibility and blaming it on me. My car was given back a week after the initial time that was first established, no follow-up calls or messages when delays occurred. Horrible experience.
I asked the desk person to write on the order to keep my (low rolling resistance)tires at the recommended 50psi (max pressure 51psi). He did this right. The repair person LOWERED the pressure to 42psi anyway. I was not even asked by anyone why they were at that pressure. I have ruined 2 sets of (LRR) tires by not following the pressure recommendations and am upset that the repair person did not contact me or read the repair order request BEFORE MAKING CHANGES.
Best service I’ve ever had at a Chevrolet dealer. I will be a lifelong customer. Thank you again Guaranty Chevy!
He's great at customer service
Muy agradable atento y educado gracias por su servicios
Professionalism and courteous.
Everyone is so nice. Really good service from really nice people.
Ricardo Is always respectful,Friendly and most importantly professional.I can't imagine taking my vehicle elsewhere
Helped with a situation not pertaining to the oil change and helped schedule another time to get it fixed that was convenient for me and my family.
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