The best and brightest dealership in the OC. Always a truly electrifying experience.
Rick in the service department went above in beyond today to provide great customer service. I would happily recommend him and your team to friends.
I was dissatisfied when I found out my car was staying a day in the shop . I asked about getting a loner car since I have purchased 3 cars at this location a loner car has always been offered . I was told by Ricardo that I would have to pay 45 dollars and a $500 deposit. The next day I was never notified about my car being ready . I called and a lady told me Ricardo is off today but your car is ready . When I arrive at the dealer they tell me the car is ready and just to see the cashier. I go to cashier and she tells me tha lt I owe $100 deductible. I was never informed. So not only do I pay for a rental or pay for Ubers but also pay a deductible when the problem is covered under warranty. The level of service received this visit makes me question if I will buy a Chevy again
Awesome friendly professional service. Took in for service late afternoon and done in an hour an a half. One happy customer
Very professional and friendly. Leo went over everything and offered some additional items that I chose to delay until my next oil change.
Service writer did his job , service dept was not able to solve problem,Will have to go back, which means more lost time.Very dissatisfied
Leo was great ???????? we will definitely be back.
Consistently good service. That makes me come back to lease, buy or service a car
I’m not sure why I’m receiving a message stating that my vehicle is in the last process and that it’s ready for pick up. I have not dropped off my vehicle, I’m currently waiting for all parts that were ordered to be delivered to the dealer so that I can drop off the vehicle. Last I knew there was one part that is back ordered and was told there is no eta on that part. Just to clarify it’s the last part needed, the other two parts were delivered to the dealer.
He was very professional and courteous. He has great customer service skills
Erica is awesome she knows just what I need and handles it and Lee is always there to greet me
Erika was very helpful to keep me informed about the repair of my 1994 Chevrolet Silverado.
Very happy with the service and in a professional manner
Erika was nice and very helpful.. chevrolet was very fast on the service.
He was attentive and explain details of the service. Truck was ready to go in a few hours.
Very helpful and professional. I explained to Rick my service provider. The dealership I purchased my vehicle was sloppy and stained my white seats with grease from mechanic. So I really wanted to change my service provider...great experience
Could not of gone any better today. Thank you.
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