Not happy with the diagnosis!!
Leonardo did an amazing job helping me out. I had a bad battery and he did his best to get it replaced for a new one. Thank you Guaranty Chevrolet!
You guys made a bad situation better. Thank you for all your efforts.
Oscar was great, very professional and informative.
This was my first time owning a Chevy and also the first time having to go through service. Andrew made the whole ordeal pleasant. He explained best case scenario and worst case scenario. The car ended up needing to be held over a few days and he setup a rental car for me in the meantime. When I got the car back, he went out of his way to pull the car up so I wouldn't have to wait. Excellent service.
Mr. Atherton is awesome, listens to the customers concerns and advises on what needs to be done on the vehicle. Really appreciate his help.
No call necessary, rep understands, will look to others
The service department is the best! Always courteous and the service is second to none.
Andrew was very personable and professional. He even apologized that it took a little longer for my car to be fixed. Not a problem it allowed me to finish some work while I was waiting. Thank you!
Great customer service and work
Amazing customer service!
Me atendieron muy bien muy amable Andrew C. Me quedo contento con su gran alluda y más por q me ablo en mi idioma spañol gracias Y QUE DIOS LOS BENDIGA
Very satisfied with the service
Very helpful with my situation
Erika did a fantastic job with recommendations for a belt replacement in addition to my regular oil change service.
Always happy with the service. Very polite and respectful. Told me everything he was going to do. Very satisfied. Awesome and very friendly service.
Sharon Powell
After repeatedly not being able to reach anyone in the service department, that alone is frustrating enough. After having my truck in your shop for three weeks it was not properly repaired. The engine supplied from GM Powertrain, a 2018 Ramjet 350, still does not idle under 1800 RPM. As returned to me the truck is not safe to drive. I was informed that the Tech was not able to go deeper into diagnosing the problem without special equipment that I should supply. I purchased this engine in good faith, expecting a well engineered power plant. I also expected with a 24 month warranty that a dealer service department would have these tools available. Or at the least there would be access to an engineering group at GM. So after having to pay for warranty work that should be covered and an engine that is not safe to operate I am very dissatisfied.
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