Always so helpful and friendly. I always ask for her when I take my trucks in for service.
Erika couldn’t fix the problem said my warranty didn’t cover when I have t he best warranty
RICARDO
Professional and helpful
Thank you
James was clear and helpful
My truck is still not fixed, I have taken it in 3 times now and they keep telling me there is nothing they can do.
I’m in the process of hiring an attorney to resolve this problem. I want a complete refund on the truck, I’m scared for my life to drive it and nobody is taking this matter seriously.
I would like to talk to the owner or general immediately, I can’t drive my truck for I’m scared something fatal is going to happen.
Matt
Bat Jac Glass
****-****-xxxx
Please call asap
Erica Alvarez is one of the most professional employees you have there.She’s accurate prompt and she explains in detail. I had a last-minute trip come up and she was able to squeeze me in for service I am so appreciative of her. Sometimes you would rather travel further for great service she provides top notch customer service.Thank you once again Erica for all your help. Somebody get this woman a raise
Erika is courteous, incredibly professional and attentive. Interacting with her has created great rapport with Guaranty Chevrolet as she represents the dealership by providing exceptional service. Thank you Erika.
Erika took great care of me
The associates at Guaranty Chevrolet were very professional and helpful
Ericka has done very well with all my vehicle needs.
Job well done!
Kelvin K
Excellent customer service and very professional team.
Rick has been great, as always!
One of best experiences I have had in a long time with the Chevrolet Dealerships.
Everyone was professional and very kind. I was extremely comfortable in the lobby, the atmosphere was very comfortable and nice.
I was pleasantly surprised by the carwash.That was a treat!
That service has not been done ? to my car by the other visits at other dealerships in years.
I really appreciate that you did that.
“Thank you”for making my day!
I most “Definitely”will be back to your dealership.
Sincerely,
Marina R.DeLaney
(A very satisfied customer)
Will do. Thanks to Ricardo who helped me with my service
Service was great! It was my first time at this location, Erika was great! She was friendly, professional, and accommodating. The staff at the service department was great they made sure I was up to date with what I was there for and what I was signing. Overall everyone was great!
I am very thankful for Ricardo the service rider , very informative answer all my questions and very tentative. Also thank you for washing my truck you guys rock
Thank you
Juan Gabe Tercero
It Wash Grestly Appreciated thanks!
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