As usual, the customer service at Honda Katy was SUPERB. Nathaniel was courteous, knowledgeable,and professional.All of the staff with whom I interacted were helpful and attentive.I am definitely a return customer and would recommend Honda Katy to anyone. Be blessed.
Service was great, my car was inspected and service items identified to assist me with taking care of my car. I am very satisfied with the service provided by Danyelle and the Honda team. Thanks
I was quoted $49 for an oil change but was charged $79 for Mobil1. I argued the point that my owners manual recommendation stated recommend Genuine Honda Oil. I was told afterwards that the dealership would have to order the oil. My expectations of Genuine Honda did not meet what I paid for or received. I have 300K miles on this car and do not want to deviate from the owners manual recommended oils not alternate oils much less the price difference.
Everyone was very professional and helpful
Professional and courteous will return
Valerie was really kind
She explained me all the technical details of what happen with my
Honda top noch employee
Nathaniel was an excellent professional, very attentive and polite.
Excellent service by Mr. Jose Acuna, very friendly and accommodating.
Fast service. Great customer experience.
David Acuña and Taylor Bohuslav were fantastic
Josh was polite and good at interfacing with customer. However, the problem was not fixed. Again. Engine dies completely during idle mode. Lane departure mitigation message appears on the dash. Then instructions to put the car into park and press start to start the car again. This happens regularly in traffic and is UNSAFE!. I dropped the car in June for the same problem which they did not repair. I do not live in katy so it’s a long drive and has been a total over 2 weeks out of commission. What will management do to make this right?
I will not
He made our transition from Russell and Smith so smooth and we finally felt as we found a technician we could “trust”
Took great care of me to identify and fix the problem promptly.
Professional, cordial and courteous!!!
Communications was excellent. Always keeping me updated. Very professional and courteous
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social