Johnathan was friendly and helpful. The clerks
Were also helpful. Time waiting was reasonable.
There was a comment in the Multi Point Vehicle Inspection about steering wheel vibrates when pressing brakes that was not resolved or explained to me how to correct it. I just noticed that comment when I got home, but I believe it has to be addressed.
Karl was patient with me heard me out and quickly resolved my issues.
Denzel was polite and attentive. The service was done in a timely manner.
Eric went out of his way to get the car fix ASAP, considering I had my 94 yrs old mom with me. Then I also have to give Densel appraisals for helping me with my mom to get in the car because she slides Down on the side & Had to carry her to the car seat. You see, my mom has a rod on her leg, which makes it straight & the knee on her good leg was hurting her. He was a super hero. Honda has hired good & compassionate young men.
Well first off I love Honda altogether!! But when your brand new vehicle from the dealership has some issues to fix and you call every Honda dealership in a 20 mile radius and all of the customer service reps say they can’t get your car worked on for at least a day or two!! You start to feel helpless, not with Honda of Katy they answered my cal promptly and handled my issues very fast and efficiently???? Thanks guys appreciate the work you do for your customers and the professionalism in your dealership is impeccable... keep it up
Joshua provided excellent customer service. He was also knowledgeable on the many questions I asked about the repair recommendations he printed out for me. Thanks Joshua. I will definitely recommend this location to a friend.
Thank you for the loaner car.
Eric treated me like I was a member of his own family. Excellent improvement in the service department. I can easily detect excellent management and training.
Nathan did an excellent job. I am very very pleased.
Good job and professionalism.
Thank you, for the excellent service and kindness for State Inspection, today.
Honda Cars of Katy achieves and exceeds superior service for our vehicles. The staff sets the "Gold" standard for all dealerships of all car brands.
Our entire family will always choose Honda Cars of Katy for all of our transportation needs!
Freddy and Sally were great
Excellent car and customer service
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social