Honda Cars of Katy Auto Repair Service Center

Excellent service from the time I drove in until I drove out with the work completed. Each employee went above and beyond. Thank you Honda!

My car was never serviced. I left without my car being serviced. The service manager made a comment that I am the type of person that is not honest.

Outstanding service from Freddie !

Just disappointed. Drove out of the service center and five minutes later my tire pressure is low signal turned on in my car.

Great customer service

Great

Mr David Acuna took my discription of the repair code,gave us an estimate for repairs required and kept us informed as repairs were being made! Thank you David for your professional customer service and attention to detail! Hats off to an outstanding repair experience!! When we are in town and need service in the future, we will come to Katy Honda! Thank you David!!

Nathan my service advisor is one of the best advisor we have. Very professional and to the point information. He’s always greeted us with respect and he always knows my name. If I am looking for good people to hire Nathan will be the first. Thank you

Karl was such a great service tech who explained everything. Very happy customer!

Excellent

It was quick and painless.

Josh Minor and the service team provided great service and gave me the kind of service that would make me choose to come back if I need work on my CR-V again.

Joshua delivered the kind of service we’ve come to expect and appreciate at Honda Cars of Katy, efficient and friendly. My family has been coming to Honda Cars of Katy for several years now and are amazed at the quality of work we receive. Sad to say that this level of excellence is not the norm for car dealer service centers, which makes us all the more grateful to have found the hard-working team members of our Honda Cars of Katy.

I was very pleased with Mr. Joshua Redd Coustomer Servise this morning He was very professional And friendly he was patiently answering all of my questions . now I have a lot better understanding about the a few things that I did not know about my CRV. Thank you Mr. Redd

Good service

Keep you up to date w status super cordial. Thanks

Very kain and honest , servive

Very good

My experience with the Honda Katy was very good and professional.

Never had a complaint and it's not really about Eric. He's cool and does a good job BUT when I was told that the tires that I have on my car didn't come from HONDA CARS OF KATY but I'm in the computer for purchasing two tires last year and they're under warranty it rubbed me the wrong way. Then when I was told that I had to pay for the tire 300 plus dollars but I'm under warranty that got me as well! I was there at the place for quite a while and I've never had a experience like that there before. The manager rubbed me the wrong way with his sarcasm and failure to listen and just try and make a sale on something that was sold to me once. He told me that notes would be taken on the goodwill tire that I was given and I wasn't going to be covered on that tire that was supposedly given to me. I then told him he would not be coming back there again for any tires! He gave me a goodwill tire but the guy that sold me the tire said I was covered under a warranty and that's what I thought coming up there but instead I feel like I did everything else except help them put the tire on! I don't want the managers job to be taken but he needs to know his tough guy demeanor doesn't work for everybody. Learn how to follow before you can lead...I don't think he understands that!