Service Center

Real Reviews From Verified Customers

Mary D.
5 out of 5
7/21/2025
Excellent service! Dave was very thorough and gave us a heads up what’s needed at our next service. We appreciate that!
Brad S.
5 out of 5
7/21/2025
We felt that the service was well explained.
Troy V.
5 out of 5
7/21/2025
Cale was wonderful as always.
Jeff F.
4 out of 5
7/20/2025
Dwain was amazing! We were stranded in Grand Rapids on vacation when our car broke down, and Dwain was so helpful and friendly and did everything he could to get our car fixed asap and get us back on our way! Absolutely impressed with Dwain and the Serra team!
Steven H.
5 out of 5
7/20/2025
Absolutely well done, Cam. Very attentive and responsive throughout the entire process of replacing my 2025 Honda CR-V windshield. Coordination with the auto glass company, the courtesy shuttle service, Serra Honda calibration Team, and myself was executed successfully. Thank you, Cam.
Karen B.
5 out of 5
7/20/2025
I've been impressed with the service and have been enjoying the car. Thank you!
Michelle S.
5 out of 5
7/20/2025
Working with Dwain is great. Service is fast and efficient.
Timothy M.
5 out of 5
7/19/2025
Friendly and knowledgeable
Kathy M.
5 out of 5
7/19/2025
Dwain’s the best!
Mayleen D.
1 out of 5
7/19/2025
Charges for a service I did not approve of without notice
Kay K.
5 out of 5
7/19/2025
Phil is great! Professional, thorough, and always helpful. I appreciate that.
John M.
5 out of 5
7/19/2025
Superb
Terri S.
4 out of 5
7/19/2025
I walked into service with No apt. Cake accommodated me. And found time to get me a new car battery. He’s great
Maureen P.
5 out of 5
7/19/2025
Very timely! Thank you.
Jana K.
5 out of 5
7/19/2025
Good job
Tom M.
5 out of 5
7/19/2025
????
Craig B.
2 out of 5
7/19/2025
I felt that they didn't get me out of there in a timely fashion after service was complete. Getting people into the service area should not be more important than allowing people to move on with their day. That's why we schedule early service.
Karla H.
1 out of 5
7/19/2025
Don’t want to be contacted
Arlyn F.
5 out of 5
7/19/2025
Courteous an helpful!
Carol B.
4 out of 5
7/18/2025
Excellent communication. Tech caught an issue with previous attempt to repair AC. Saved me another visit!!

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