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Real Reviews From Verified Customers

Service Center Review Summary

5 star 10073 reviews 68%
4 star 3638 reviews 25%
3 star 332 reviews 2%
2 star 374 reviews 3%
1 star 428 reviews 3%
Review Us
Jeffrey M.
5 out of 5
10/18/2025
Efficient
Kelly V.
4 out of 5
10/18/2025
Well taken care of
Stacy D.
5 out of 5
10/18/2025
As always Cam and the team did a great job.
Bruce S.
5 out of 5
10/18/2025
My service advisor is wonderful
Timothy W.
5 out of 5
10/18/2025
Always great service.
Jeffrey C.
5 out of 5
10/18/2025
On time service and friendly folks to work with
Ben R.
5 out of 5
10/18/2025
Dwain is always extremely helpful and responsive! We really appreciate your service department! Ben and Emily Rutgers
Jack W.
5 out of 5
10/17/2025
As always...the best!
Mary-Margaret M.
5 out of 5
10/17/2025
We always enjoy working with Dwain, and the rest of the service crew.
Robert B.
2 out of 5
10/17/2025
I already addressed this.
Robert V.
4 out of 5
10/17/2025
Nothing additional to add.
Cassie I.
5 out of 5
10/17/2025
Always excellent customer service.
Sandra G.
5 out of 5
10/17/2025
Keep up the good work
Cindy T.
2 out of 5
10/17/2025
I don't have money to just come up with for another new car. Needed a honda dealership to scan my vehicle before I continued to work on the damages to my car after a deer hit me. Now I don't know how to get car running. My father passed away and I need to get to my mother every day. But without the help from honda, I still won't be able to get my car running without putting money into body work. I am disabled and unable to work, so I have no choice but to keep putting work into the vehicle I bought new off their lot, hoping it would last me longer than 7 years before having the transmission go out and the engine blowing up with no warning, no check engine lights, no noise until it was too late. I had hoped they would be more compassionate towards someone who had bought 3 vehicles from there and had sent at least 7 other people to buy cars from them. Unfortunately I will not be standing behind that dealership anymore. Thank you for treating a customer like a person who should ashamed to even walk into your establishment.
Mary Y.
5 out of 5
10/17/2025
Excellent service and completed earlier than expected. Very friendly
David D.
5 out of 5
10/17/2025
Dwain was very helpful and knowledgeable. The service was done in a very timely manner and at a reasonable cost. I'm very happy with the service at Serra Honda in Granville.
Wendy Z.
5 out of 5
10/17/2025
Dwain was super helpful as he always is!
Joe S.
5 out of 5
10/17/2025
Quick getting car in and repairing it
Thomas B.
5 out of 5
10/17/2025
Much appreciated the work that Phil did to get me in early
John D.
5 out of 5
10/17/2025
Excellent customer service

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