Employees very helpful service performed properly.
Bob was very accommodating on short notice.
This was my second service stop for my recently purchased 2008 RL.
I appreciate your team’s thorough approach, and the fact that you didn’t try to sell me service items that the car doesn’t need.
Happy holidays.
MJC
Robert McGrath was fantastic... one of the reasons I stay with Acura!! Special shout out to Steve Duncan who also was great!
Great and on point. Very friendly service
Sabrina was a great help today.
Bob was so kind, considerate and one of the friendliest service individuals I have ever interacted with. He made us feel so comfortable and confident that the work was going to be completed in a timely manner. He kindly showed us the way to the lounge and invited us to a hot drink. About 1/2 later, he came into the lounge and asked us how we were doing and my vehicle should be done very soon.
William was great. He actually made sure my car was washed unlike the person before him. He was very nice and welcoming.
Sabrina and her manager, Steve, are the type of folks that make the Service experience at Acura at pleasure.
Robert was helpful and kind and truly outstanding !
Bob is excellent at his position. He was professional and personable as well as a fine ability to explain issues dealing with service of my vehicle in terms that makes it easy to understand. I really like working with Bob. And, look forward to working with him in the future!
Bob is an expert at customer service. He is respectful, prompt, thorough, friendly, and he knows what he's talking about when it comes to cars and everything Acura. I will go out of my way to continue servicing our vehicle at NE Acura!
Friendly, efficient and responsive.
Sabrina was a pleasure with whom to deal.
She is an excellent representative for Acura.
It is a major reason that I have owned Acura cars since 1999.
Steve Duncan has always went above and beyond to assist me and I appreciate his hard work and dedication to his customers.
Even though he was assisting me with everything. When I first received my car after Northeast Acura has it for one day, my light was still not fixed. I returned my car back to Northeast Acura within a hour later. Received my car a week later. Headlight is fixed, now my signal front light is out.
It seems like something is always wrong with this vehicle.
After a traumatic break down, both Bob and Steve were very comforting and reassuring. All work was done within the time and $ promised. Everything was clearly explained and Bob even opened the door for me as I left. I would be very happy to deal with Bob anytime. Thanks
Great professional service!
Everything went well. And everyone treats us with respect. Thank you
Everything seems to be working on my 2008 RL. Thanks for checking it over and performing the PMs on it.
MJC
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