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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2284 reviews 69%
4 star 753 reviews 23%
3 star 54 reviews 2%
2 star 113 reviews 3%
1 star 90 reviews 3%
Review Us
Larry S.
5 out of 5
1/5/2021
Staff and the Maneger Steve went above and beyond what I usually get even when I take my Mercedes to keeler much better service I am now a new Costemer
Biagio D.
5 out of 5
1/5/2021
Excellent service
Gertrude J.
4 out of 5
1/3/2021
Thank you .. for handling my same day service request on a day when service was shorthanded. I am most grateful.
Ryan L.
5 out of 5
1/1/2021
Fast and quality service. Thank you!
Thomas S.
4 out of 5
1/1/2021
Bill was very responsive to my concerns about the transmission issue. He answered my questions and provided me with all the information I requested. He provided excellent customer service.
Francine M.
4 out of 5
12/31/2020
Sabrina was very helpful starting with drop off. Calling me with a status update.
Susan M.
4 out of 5
12/31/2020
She was super
Philip L.
4 out of 5
12/31/2020
Staff were polite and communication was excellent. All work was completed as requested.
Mery R.
5 out of 5
12/31/2020
Very pleasant and helpful!
Carol M.
4 out of 5
12/31/2020
Outstanding individual
Mark P.
5 out of 5
12/31/2020
Bill was great.
Lisette C.
5 out of 5
12/30/2020
Great personality- very funny! Amazing employee!
Brian F.
1 out of 5
12/30/2020
Your staff did not re-set the service indicator on the car. Unfortunately I didn’t notice until I drove off. Now I’ll need to return for that. Ugh...
John V.
4 out of 5
12/30/2020
Tasks were done in a timely manner as I waited at the dealership for it to be completed. Service job was done well. Good job!
Otis J.
5 out of 5
12/30/2020
Robert was very professional tending to my car needs. His professionalism is a 10+. I would like to make an appointment with him the future.
Christina Y.
5 out of 5
12/29/2020
Friendly, professional and efficient.
Lawrence G.
5 out of 5
12/29/2020
My service was an NYS Inspection which was provided at no cost to me. Thanks.
Tyler L.
4 out of 5
12/29/2020
Steve has been great. It is great to finally have someone who is helpful and kind. He is head and shoulders above the last service manager I worked with. He has communicated effectivly and frequently. I simply can not write nice enough things about him and the pride he takes in his work. Please let him know he is appreciated.
Matthew S.
5 out of 5
12/29/2020
Robert and John **** did a great job.
Bruce M.
5 out of 5
12/27/2020
Thank you

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