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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2284 reviews 69%
4 star 753 reviews 23%
3 star 54 reviews 2%
2 star 113 reviews 3%
1 star 90 reviews 3%
Review Us
Myra J.
5 out of 5
6/21/2018
Great job Thanks
Warren D.
5 out of 5
6/21/2018
Excellent and timely service
Marc I.
4 out of 5
6/21/2018
Tim did a great job of explaining service issues beyond those originally anticipated. Then he made sure work was done quickly and accurately.
Linda L.
4 out of 5
6/20/2018
Prompt & courteous.
Lucas Q.
5 out of 5
6/20/2018
Everyone was nice and helpful. We enjoyed our experience buying a car from the Latham Acura.
Waseem A.
5 out of 5
6/20/2018
Christopher good man Doing wonderful Job God bless him . Amen
Christopher C.
5 out of 5
6/20/2018
John Whalen showed excellent service. I highly recommend him. He made my experience very enjoyable and answered all my questions and even my technical questions he took the time to help me. Truly recommend him.
Deborah C.
5 out of 5
6/20/2018
Your service department is second to none....John is stellar at his job! I am completely satisfied with your department!
Nadir S.
5 out of 5
6/20/2018
John is very professional and helpful. Thank you!
Dave K.
5 out of 5
6/20/2018
I always receive excellent service at NE Acura. Today was no different.
Jenna S.
1 out of 5
6/19/2018
I was disappointed to get into my car, after service, to find grease marks on the door, seat and armrest.
Marjorie W.
5 out of 5
6/19/2018
Always pleased w/ the service provided and staying on time for my busy day today!
Melvin P.
3 out of 5
6/19/2018
RYAN solved the problem as we had discussed prior to the appointment
Lindsey K.
5 out of 5
6/19/2018
I was very satisfied with the detail and Ryan went above and beyond for delivery of the vehicle which was greatly appreciated.
Taneaca W.
4 out of 5
6/19/2018
Well I was unable to get a car wash because it was not done
Ralph D.
5 out of 5
6/17/2018
All ok
Todd G.
5 out of 5
6/17/2018
Good customer service, followup, attention to detail and communication.
David G.
4 out of 5
6/15/2018
So glad that Chris is back!
Judith K.
4 out of 5
6/15/2018
You can see that the only place I bring my six year old Acura to is your place. I have purchased four Acuras at your place, so it is obvious that I trust your dealership, I trust your service team and everyone behind the scene thst I don't have a chance to talk to, but I trust them, too. Thank you for your dependability and loyalty.
Nadine N.
5 out of 5
6/15/2018
John Whalen is wonderful! He always makes everything very easy.

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